Technical Writing Supervisor jobs in Olympia, WA

Our Mission: Keep Washington Safe and Working!
 Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability.

Please Note:  This is for internal L&I employees only.

This position supervises approximately 15 elevator inspectors in an assigned geographic area and oversees the day-to-day operation of its elevator field inspection activities. This position is responsible for the implementation of policies and procedures in the Elevator Program. It is accountable for the assignments to, performance of, and quality of their assigned elevator inspectors’ work. 

Some of what you will do:
 

• Supervise approximately 15 Elevator Inspectors located in various service locations within a geographical area. Assists with difficult or complex conveyance inspections; monitors and resolves inspection problem areas and acts as a liaison between field services inspection staff and the central office technical specialists and Chief. Oversees or handles politically sensitive or hazardous inspections, working to resolve problems arising between contractors, building owners, workers and the department.
  1. Responsible for the administration, planning, supervision, integrity, and quality of inspection activities to ensure the uniform application of and minimum adherence to applicable current and newly adopted policies, procedures, regulations, codes, rules, and laws.
  2. Issues and monitors equipment and supplies assigned to staff.
  3. Ensures that inspectors are consistent and uniform with established goals, policies, and procedures to meet performance criteria.
  4. Sets expectations/goals for staff and holds them accountable for meeting their individual goals. Reviews and evaluates inspection activities, reports, and penalties for completeness and accuracy.
  5. Provides training for new employees, including how to inspect conveyances in the field, scheduling inspections, inputting of inspection reports, completing and submitting reports to central office, etc.
  6. Conducts accompanied field visits and ride-a-longs as needed. Observes field inspection activities of inspectors and coordinates with Chief Elevator Inspector, Operations Manager, and central office to ensure consistency, accountability, communication, efficiency, and productivity.
  7. Conducts annual performance appraisals and midyear progress reviews.
  8. Provides coaching and feedback, including corrective action as needed.
  9. Attends regular meetings to ensure statewide consistency in the application of policies and procedures.
  10. When necessary, assists inspectors to investigate accidents, customer and citizen complaints, and performing inspections requiring more than one inspector.
  11. Along with the Chief Elevator Inspector, Operations Manager, Technical Specialists, and central office, develops training plans and ensures staff receives the required and continued training needed to perform their job.
  12. Along with the Chief Elevator Inspector, Operations Manager, Technical Specialist, and central office staff, plans and conducts training on policy, procedure, program direction and methodology. Maintains a high level of professional and technical knowledge and skills by attending appropriate professional/technical elevator and supervisory training courses.
  13. Plans for future program needs based upon forecast of workloads.
  14. Assists the Chief Elevator Inspector, Operations Manager and central office to develop, justify, and secure approval for budget appropriate to support and provide delivery of elevator inspection services as needed.
  15. Analyzes and modifies expenditures and budgeted allocations to ensure program cost control is in adherence to program planning decisions.
  16. Interviews and recommends prospective staff for hiring.
• Customer/Inspector Liaison
  1. Interacts with unions, local government, industry, elected representatives, and the general public to provide education and information about the program and to respond to questions and concerns as needed.
  2. Responds to and resolves problems, issues, and complaints from staff, customers, and other stakeholders.
  3. Ensures inspectors communicate their schedules with the appropriate building contact.

Required:

A high school diploma or equivalent and two years of experience supervising multiple staff. 

AND

Four years of experience as an Elevator Inspector 1 or higher, or four years journey-level trades experience in mechanical, electrical, hydraulic or other related fields.

AND

Four years of journey level experience as an elevator mechanic as certified by CEIEP, NEIEP, or NAEC.

Must have a valid, unrestricted driver’s license.
 

Desired:

• Knowledge of ANSI/ASME Safety Codes for elevators and Escalators, RCW’s, WAC’s, Uniform Building Codes *U.B.C.), National Electrical Codes (N.E.C. 620), National Fire Protection Agency Codes (N.F.P.A.) and current interpretations, standard practices, methods, materials, tools and equipment in the elevator trade; industry hazard and safety precautions; layout and operation of elevators.
• Ability to read and coordinate work of assigned elevator inspectors; read and interpret plans and blueprints of elevator installations; interpret and apply elevator codes; meet and deal effectively with people; prepare clear, concise reports.
• Have worked with code language and standards.
• Have worked on complex mechanical and electrical devices.
• QEI (Qualified Elevator Inspector) Certification.

Things You Need To Know  

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is permitted full time. The assigned duty station for this position may be in any of our service locations in Washington. This position works mainly from home with a workspace in a designated service location. May be required to work outdoors in varying weather conditions. 

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Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Background Check Notice:  

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.   

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information