Technology Research Analyst jobs in Charlotte, NC

Technology Research Analyst studies emerging trends in the information technology field and their ramifications on the organization. Educates staff on the use of new technology. Being a Technology Research Analyst ensures products and solutions are applied in a manner that maximizes their worth. Requires a bachelor's degree in area of specialty. Additionally, Technology Research Analyst is familiar with the field's concepts, practices, and procedures. Typically reports to a manager or head of a unit/department. To be a Technology Research Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

Recently Added Technology Research Analyst jobs

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Product Knowledge Analyst/Technical Writer
  • Vaco Technology
  • Huntersville, NC FULL_TIME

  • Job Details





    Job Summary:
    We are seeking a Product Knowledge and Analysis Specialist to join our Product team, focusing on the management of our software knowledge base, release notes, and the curation of our learning management system (LMS) for Brooke.ai. This role is essential in ensuring that both our teams and customers have access to clear, accurate, and timely information about our products. Additionally, this position will support product planning through business analysis and competitive research, contributing valuable insights for future development.

    Key Responsibilities:

    • Knowledge Base Management: Develop, update, and maintain the software knowledge base, ensuring all documentation is accurate, comprehensive, and user-friendly.

    • Release Notes Creation: Collaborate with the development team to produce detailed release notes for each software update.

    • LMS Curation for Brooke.ai: Curate and maintain the learning management system, developing engaging and informative training modules for both internal teams and customers.

    • Slack Channel Moderator: Establish, maintain and moderate a Slack channel designed for real-time product questions and discussions. This involves creating and being the primary contributor of a collaborative space where team members can seek and share information about Brooke.ai, ensuring timely responses to inquires and fostering a culture of knowledge sharing.

    • Custom GPT: Spearhead the creation and ongoing refinement of a custom Generative Pre-trained Transformer (GPT) model tailored for comprehensive product knowledge and troubleshooting support. This initiative aims to harness the power of AI to enhance the accessibility and accuracy of product-related information for both internal teams and customers.

    • Internal Training: Design and deliver training sessions to ensure internal teams are well-informed about the latest product updates and functionalities.

    • Business Analysis: Conduct market research, competitor analysis, and gather user feedback to support informed product planning and decision-making.

    • Product Planning Support: Assist in the development of product roadmaps and feature specifications by providing analytical support and insights.

    • Cross-Functional Collaboration: Work closely with development, marketing, customer support, and sales teams to ensure cohesive product knowledge and messaging.

    • User Feedback Analysis: Analyze user feedback and usage data to identify trends, issues, and opportunities for product improvement.



    Qualifications:

    • Bachelor's degree in Business, Communications, Information Technology, or a related field.

    • Proven experience in technical writing, knowledge management, or a similar role within a software product environment.

    • Experience in curating content for learning management systems, preferably related to software products.

    • Strong analytical skills with experience in business analysis or product research.

    • Excellent communication and presentation skills.

    • Familiarity with documentation and collaboration tools (e.g., Confluence, JIRA, Trello).

    • Ability to work cross-functionally and collaborate with multiple teams.

    • Detail-oriented with a strong focus on accuracy and quality.

    • Self-motivated with the ability to manage multiple projects simultaneously.

    • Experience in the automotive industry considered a valuable asset.

  • 18 Days Ago
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Business Intelligence Analyst, Hybrid in Charlotte
  • Vaco Technology
  • Charlotte, NC FULL_TIME
  • Job DetailsPosition Summary:The Business Intelligence Engineer supports the development and implementation of data analyses and models to support the company and our clients in making data supported d...
  • 8 Days Ago
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Business Intelligence Analyst, Hybrid in Charlotte
  • Vaco Technology
  • Charlotte, NC FULL_TIME
  • Job DetailsPosition Summary:The Business Intelligence Engineer supports the development and implementation of data analyses and models to support the company and our clients in making data supported d...
  • 8 Days Ago
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Data Analyst
  • Kforce Technology Staffing
  • Charlotte, NC FULL_TIME
  • Job DetailsRESPONSIBILITIES:Kforce has a client in Charlotte, NC that is seeking a Data Analyst.Summary:In this role, the Data Analyst is responsible for the analysis and on-going support of internall...
  • 1 Day Ago
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Financial Data Analyst - Hybrid in Rock Hill, SC
  • Vaco Technology
  • Charlotte, NC FULL_TIME
  • Job DetailsAs one of the largest recycler and manufacturers of steel and steel products in North America, we are focused on the execution of our strategy to expand beyond our core business. We are foc...
  • 18 Days Ago
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Technology Analyst-Wells Fargo
  • Dminds Solutions
  • Charlotte, NC FULL_TIME
  • Total Number of positions: 2 Type: Hybrid (3 days onsite and two days WFH) Client: WellsFargo Client Location: Charlotte, NC (or) Dallas, TX Points to be noted : 1. The project is in Java so we need t...
  • 18 Days Ago
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0 Technology Research Analyst jobs found in Charlotte, NC area

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SAP ABAP/SD Techno Functional Analyst
  • Jones Grove IT Recruiting
  • Charlotte, NC
  • SAP ABAP/SD Techno Functional Analyst Permanent Position Charlotte, NC Our client, a well-known manufacturing company in...
  • 4/26/2024 12:00:00 AM
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Cyber Security Governance & Risk Analyst
  • Pyramid Consulting, Inc
  • Charlotte, NC
  • Immediate need for a talented Cyber Security Governance & Risk Analyst. This is a 12+ Months Contract opportunity with l...
  • 4/26/2024 12:00:00 AM
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Remote VMware Architect - Azure Cloud Urgent
  • tekHouse
  • Charlotte, NC
  • 12 month plus Contract 1099 or Corp to Corp tekHouse, a leading company in IT consulting for the telecommunications indu...
  • 4/26/2024 12:00:00 AM
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Cyber Security Specialist
  • Acruex Inc.
  • Charlotte, NC
  • Onsite role in Charlotte, North Carolina, United States Cyber Security Detection and Response Sr. Analyst. Key skills: *...
  • 4/26/2024 12:00:00 AM
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Teradata Developer
  • Techwizens LLC
  • Charlotte, NC
  • in the Financial Crimes technology to accomplish business goals. Software developers design, code, test, debug and docum...
  • 4/26/2024 12:00:00 AM
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Sr. Cyber Security Detection & Response Analyst
  • Tandym Group
  • Charlotte, NC
  • A top financial client is seeking a Cyber Security Detection & Response Sr. Analyst to work a hybrid schedule in Charlot...
  • 4/26/2024 12:00:00 AM
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Busines Systems Analyst
  • City of Charlotte
  • Charlotte, NC
  • Introduction Responsible for analyzing and defining simple to intermediate end user business requirements, collaborating...
  • 4/25/2024 12:00:00 AM
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Security and Information Technology Analyst
  • Manpower
  • Charlotte, NC
  • Our client, a well known international soccer league, is seeking Security and Information Technology Analyst to join the...
  • 4/24/2024 12:00:00 AM
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About Charlotte, North Carolina

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technology Research Analyst jobs
$97,155 to $131,350
Charlotte, North Carolina area prices
were up 1.5% from a year ago
View detail

What does a Technology Research Analyst do?

Technology Research Analyst in Pittsfield, MA
Ability to apply technical and analytical skills to a broad portfolio of science and technology policy issues preferred.
December 12, 2019
Technology Research Analyst in Charlotte, NC
The Analyst will support investment recommendations with in-house research and rigorous accounting and financial analysis.
December 02, 2019
Technology Research Analyst in Tuscaloosa, AL
The Gartner Research Board (GRB) is a division of Gartner dedicated to critically thinking about the strategic issues confronting technology executives at the world’s largest, most complex organizations (global companies and government agencies).
December 16, 2019