Technology Research Analyst jobs in El Paso, TX

Technology Research Analyst studies emerging trends in the information technology field and their ramifications on the organization. Educates staff on the use of new technology. Being a Technology Research Analyst ensures products and solutions are applied in a manner that maximizes their worth. Requires a bachelor's degree in area of specialty. Additionally, Technology Research Analyst is familiar with the field's concepts, practices, and procedures. Typically reports to a manager or head of a unit/department. To be a Technology Research Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Information Technology Telecommunications Analyst
  • City of El Paso
  • El Paso, TX OTHER
  • MOS Codes: None

    Education and Experience: Associate's Degree or higher in Computer Science, Information Technology, or a related field, and five (5) years of recent experience in wireless and/or wired telecommunication support services.


    Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent from another state.


    Special Requirements: Be available for work beyond standard workday or workweek hours as necessary; subject to on-call 24 hours per day, 7 days per week.


    Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

    Under general supervision, provides telecom and multi-vendor system evaluation and support, problem resolution, and manages telecom service and billing records.

    Oversees wired and wireless telecommunication services and works with telecommunications industry vendors/partners to order products or services as part of service delivery. Including: examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate the progress of orders while collaborating with technical teams to solve problems as quickly as possible. Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone.


    Works with the Information Technology divisions, and City Departments to obtain services and resolve complex telecom service issues. Provides open issues updates, and status reports, exchanges relevant information with management and project teams, and meets timelines. Provides accurate time estimates for tasks, identifies impacted teams, and notifies management and team members of potential issues. Assists with quotes, bids, contracts, billing, and account management for all of the telecommunications contracts. Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered per expected delivery order schedules. 


    Develops support documentation, standard operating procedures, and deliverable plans for system implementation and operational support. Works independently and makes appropriate decisions based on experience; identifies and defines technical problems and errors and implements technical solutions to solve problems. Confers with senior technical staff to resolve complex problems and tracks the problem until it has been resolved.


    Maintain and evaluate telecommunications service records for customers, including wired and wireless services, and assist with customer requests. Includes: evaluating telecom carrier statements, assisting in managing the inventory of telecommunication services, reviewing contracts, reviewing and paying invoices, and managing billing disputes. Assist with financial reporting including budgeting, forecasting, accruals, & responding to customer requests. Perform Monthly invoice validation and processing, tracking of orders and billing disputes, and monthly financial reporting. 

    For complete job specification, click here.

     

    Please note: This is an unclassified contract position.

     

    Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. 

    Note:  This is a new advertisement for Information Technology Telecommunications AnalystYou must apply if you are still interested in this position.


     Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services prior to submitting them to the Human Resources Department.

     

    A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

     

    To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history.  We do not use any information on your resume to review if you meet the minimum qualifications for this position.  

     

    Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

  • Just Posted

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Outreach and Business Caseworker
  • Texas A&M Agrilife Research
  • El Paso, TX FULL_TIME
  • Job TitleOutreach and Business Caseworker Agency Texas A&M Agrilife Research Department El Paso Proposed Minimum SalaryCommensurate Job LocationEl Paso, Texas Job TypeStaff Job Description The Texas A...
  • 4 Days Ago

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Medical Assistant/ Study coordinator
  • Proactive Clinical Research, LLC.
  • El Paso, TX FULL_TIME
  • Responsibilities: Manage evaluations and medical services for the studies in progress, Able to answer patient's inquires, Screening and enrolling research patients, Draw blood from the patients (phleb...
  • 26 Days Ago

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Technician I
  • Texas A&M Agrilife Research
  • El Paso, TX FULL_TIME
  • Job TitleTechnician I Agency Texas A&M Agrilife Research Department El Paso Proposed Minimum SalaryCommensurate Job LocationEl Paso, Texas Job TypeStaff Job Description The Technician I will join the ...
  • 16 Days Ago

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Research Coordinator
  • University of Texas at El Paso
  • El Paso, TX FULL_TIME
  • Coordinates program objectives related to fostering strategic research partnership both internal and external to the University. The position will assist in facilitating research initiatives objective...
  • 1 Day Ago

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Research Assistant
  • University of Texas at El Paso
  • El Paso, TX PART_TIME
  • The Children's Learning Project in the Psychology Department of the University of Texas at El Paso (UTEP), directed by Dr. Christine Potter, is seeking a part-time research assistant to join our resea...
  • 3 Days Ago

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0 Technology Research Analyst jobs found in El Paso, TX area

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SPECIALIST
  • HCL Technologies
  • El Paso, TX
  • Job Description (Posting). DESK SIDE SERVICES / WINDOWS PC (1.) To provide support for on call escalations and doing roo...
  • 3/28/2024 12:00:00 AM

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Travel CT Technologist - $2,362 per week
  • TRS Healthcare
  • El Paso, TX
  • Supplemental Health Care is seeking a travel CT Technologist for a travel job in El Paso, Texas. Job Description & Requi...
  • 3/28/2024 12:00:00 AM

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(Remote)Jr. Java programmer
  • SynergisticIT
  • Canutillo, TX
  • SYNERGISTICIT is aware that the Job Market is Challenging due to almost 300,000 Tech Layoffs within the past year due to...
  • 3/27/2024 12:00:00 AM

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Travel CT Technologist - $2,134 per week
  • TRS Healthcare
  • El Paso, TX
  • Supplemental Health Care is seeking a travel CT Technologist for a travel job in El Paso, Texas. Job Description & Requi...
  • 3/27/2024 12:00:00 AM

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Travel Radiology Technologist - $2,102 per week
  • TRS Healthcare
  • El Paso, TX
  • Supplemental Health Care is seeking a travel Radiology Technologist for a travel job in El Paso, Texas. Job Description ...
  • 3/27/2024 12:00:00 AM

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Programmer Analyst (Part-time)
  • El Paso Community College Cafe
  • El Paso, TX
  • Salary: $19.32 Hourly Location : El Paso, TX Job Type: Part-time Job Number: PT Pool 2023-2024 Division: VP Information ...
  • 3/25/2024 12:00:00 AM

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Digital Signal Processing Engineer - TS/SCI with Poly
  • Leidos
  • Las Cruces, NM
  • Description The Integrated Solutions Division is seeking a Digital Signal Processing Engineer in Las Cruces, New Mexico ...
  • 1/29/2024 12:00:00 AM

El Paso is located at the intersection of three states (Texas, New Mexico, and Chihuahua) and two countries (the U.S. and Mexico). It is the only major Texas city on Mountain Time. Ciudad Juarez used to be on Central Time, but both cities are now on Mountain Time. El Paso is closer to the capital cities of four other states - Phoenix, Arizona (345 miles away); Santa Fe, New Mexico, (273 miles away); Ciudad Chihuahua, Chihuahua, (218 miles away), and Hermosillo, Sonora (325 miles away) - than it is to the capital of its own state, Austin (528 miles away). It is closer to Los Angeles, California...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technology Research Analyst jobs
$87,423 to $118,188
El Paso, Texas area prices
were up 1.2% from a year ago

Technology Research Analyst in Pittsfield, MA
Ability to apply technical and analytical skills to a broad portfolio of science and technology policy issues preferred.
December 12, 2019
Technology Research Analyst in Charlotte, NC
The Analyst will support investment recommendations with in-house research and rigorous accounting and financial analysis.
December 02, 2019
Technology Research Analyst in Tuscaloosa, AL
The Gartner Research Board (GRB) is a division of Gartner dedicated to critically thinking about the strategic issues confronting technology executives at the world’s largest, most complex organizations (global companies and government agencies).
December 16, 2019