Technology Research Manager jobs in Charlotte, NC

Title: Technology Manager
Report to: Director, Technology

Role Summary: The Technology Manager plays a key role in ensuring the efficient and effective utilization of technology
resources within the organization. Reporting directly to the Director of Technology, this position is responsible for managing and
implementing technology initiatives, overseeing IT infrastructure, and providing technical support to our associates.

Technical Support Responsibilities:

• Provide local and remote administration and support server,

• Manage User Access and Security
• Track and update IT inventory.
• Install, configure, troubleshoot, repair, and maintain all desktops,

• Provide support across all tiers, collaborating with the technology

• Plan, configure, maintain, and test business continuity, disaster

• Maintain servers and desktop systems by managing software,

• Collaborate with AV vendors to set up, configure, and maintain

• Coordinate the setup of audio/video/teleconferencing

The above statements are intended to describe the general nature and level of work being performed by Associates assigned to this classification. They are not to
be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties
outside of their normal responsibilities from time to time, as needed.
Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such as policy and procedure updates for additional details and
job requirements.