Telecommunication Rates Analyst jobs in Gary, IN
Telecommunication Rates Analyst develops, reviews, analyzes, and updates rating schedules and schedule tables. Liaises with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Telecommunication Rates Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Telecommunication Rates Analyst jobs
ANALYST
- HCL Technologies
-
Morocco, IN
FULL_TIME
-
General Description
Responsibilities :-
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users
Route problems to internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.
Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
. Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
support teams and follow up until closure.
. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
. Perform user account management activities
Escalate complex problem to appropriate support specialists
Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
presentation graphics, database management systems, electronic mail, and communications)
. Troubleshoot client software and basic network connectivity problems
. Identify, evaluate and prioritize customer problems and complaints
. May train users and operators on a limited basis and/or may write training procedures
. Participate in on-going training and departmental development
. Routine maintenance updates with other IT staff and business units
. Provide all required documentation including standards, configurations and diagrams
. Provide knowledge transfer of EUC operations
Technical Requirements
Phone support experience necessary.
Technical helpdesk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Hands-on work experience with the following:
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/2007
ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
Internet browsers (e.g. Explorer, Chrome, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications like Winzip, etc
Soft Skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL s value and its methodology
Other Skills / Experience
Ability to successfully provide hardware/software/network problem analysis and r - 1 Month Ago
Forecast Analyst
- Venanpri Group
-
University Park, IL
FULL_TIME
- Reporting to the general manager, the forecast analyst will be providing data used to drive business decisions impacting purchasing, manufacturing and transportation with the object of maximizing cust...
- 19 Days Ago
Credit Analyst
- Providence Bank & Trust
-
Munster, IN
FULL_TIME
- We are currently seeking an enthusiastic and team-oriented individual to join our Credit Administration Team! If you are looking for a rewarding career in banking where you can shine professionally, p...
- 3 Days Ago
SENIOR ANALYST
- HCL Technologies
-
Morocco, IN
FULL_TIME
- Service Desk (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases (2.) To achieve KPI targe...
- 26 Days Ago
Procurement Analyst
- MSI Express Inc
-
Hammond, IN
FULL_TIME
- ROLE PURPOSE/ POSITION SUMMARY As a Procurement Analyst for MSI Express, you will play a crucial role in ensuring efficient customer material planning and optimizing organizational MRO (Maintenance, R...
- 1 Month Ago
Security Analyst
- Centier Bank
-
Merrillville, IN
FULL_TIME
- Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we...
- 1 Month Ago
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0 Telecommunication Rates Analyst jobs found in Gary, IN area
Business Analyst
- Pinnacle Group, Inc.
-
Chicago, IL
- Job Summary: The Business Analyst V will work with Digital Technology, business stakeholders and external partners to an...
- 4/24/2024 12:00:00 AM
E-Commerce Marketing Associate (Analytical) (Hybrid Remote) (Entry-Level)
- Reli.
-
Chicago, IL
- Reli. is a rapidly growing eCommerce company selling on Amazon (www.amazon.com/reli), Walmart, Shopify (ShopReli.com), a...
- 4/24/2024 12:00:00 AM
SAP S/4 HANA Embedded Analytics Specialist
- Bayforce
-
Chicago, IL
- We are seeking a highly skilled SAP S/4 HANA Embedded Analytics Consultant with a proven track record in Business Intell...
- 4/22/2024 12:00:00 AM
Financial Analyst - FP&A
- Equity LifeStyle Properties, Inc.
-
Chicago, IL
- With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long an...
- 4/22/2024 12:00:00 AM
Data Analyst
- Beko Us
-
Bolingbrook, IL
- Job Description Job Description This role responsible for collecting, processing, analyzing, and interpreting large data...
- 4/22/2024 12:00:00 AM
Business Analyst
- Hexaware Technologies
-
Chicago, IL
- Job Description: Business Analyst with "Procurement" and "Coupa Business Spend Management platform" background Need a st...
- 4/22/2024 12:00:00 AM
E-Commerce Marketing Associate (Analytical) (Hybrid Remote) (Entry-Level)
- Reli.
-
Chicago, IL
- Reli. is a rapidly growing eCommerce company selling on Amazon (www.amazon.com/reli), Walmart, Shopify (ShopReli.com), a...
- 4/21/2024 12:00:00 AM
Financial Analyst - FP&A
- Equity Lifestyle Properties Inc.
-
Chicago, IL
- With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long an...
- 4/20/2024 12:00:00 AM
About Gary, Indiana
Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group.
The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunication Rates Analyst jobs
$57,437 to $61,469
Gary, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Telecommunication Rates Analyst do?
Telecommunication Rates Analyst in Anchorage, AK
The Telecommunications Rate Analyst will conduct financial analysis weekly; develop reviews, analyze, and update rating schedules and billing information; ensure billing errors are corrected; and ensure conformance with DOD billing standard concepts, practices, and procedures.
January 19, 2020