Telecommunication Rates Manager manages a team of analysts who develop, review, analyze, and update rating schedules and schedule tables. Oversees liaising with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Telecommunication Rates Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Telecommunication Rates Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Requisition ID # 156222
Job Category: Project / Program Management
Job Level: Individual Contributor
Business Unit: Customer & Enterprise Solutions
Work Type: Hybrid
Job Location: Oakland
Department Overview
The Pricing Products organization within PG&E's Customer Products organization focuses on driving positive customer experiences through an array of rates and programs that help customers better relate to and manage their energy usage and energy bills. Pricing products take advantage of Smart Meter capabilities that are currently being implemented across PG&E's service territory and integrate them with advancements in rates and online tools.
Position Summary
California has ambitious clean energy, electrification and load management goals that will require new ways of managing and optimizing the grid. PG&E is developing new Dynamic Rates that will test the ability of using price signals to manage customers’ end-use devices with Agricultural, Residential and Non-residential customer segments and with end uses like EVs, electrification appliances, batteries and commercial energy loads.
The Pricing Products team is seeking an experienced Program Manager to lead program operations for the Dynamic Rate pilots. The Program Manager will be responsible for developing and owning the detailed operational processes required to run all aspects of the Dynamic Rate Pilots. This will include enrollment, billing, rebates, customer support and vendor management workstreams. The successful candidate must be able to identify opportunities for continuous improvement and work collaboratively with stakeholders on a seamless customer experience, and will also be required to conduct quantitative analytical work and qualitative work to support metrics tracking and measurement/evaluation.
Valued characteristics:
This position is hybrid, working from your remote office and Oakland, CA based approximately once per week or more, depending on business needs.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
Bay Area Minimum: $122,000.00
Bay Area Maximum: $194,000.00
Job Responsibilities
The successful candidate will be required to:
Qualifications
Minimum:
Desired:
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