Telecommunication Rates Manager jobs in Ogden, UT

Telecommunication Rates Manager manages a team of analysts who develop, review, analyze, and update rating schedules and schedule tables. Oversees liaising with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Telecommunication Rates Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Telecommunication Rates Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Telecommunication technician
  • Lumen
  • Logan, UT FULL_TIME
  • The Role

    The position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements.

    Persons in this position will be expected to : evaluate customers’ service needs in addition to recognizing and suggesting additional / alternative services as appropriate.

    The position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services.

    These responsibilities include enabling wireless / wired networks on company-approved modems / routers, connecting wires and cables to terminals, and attaching / detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer’s home.

    You must reside in the greater Logan UT metro area to be considered for the position. This is an entry-level position with no experience required, though some related experience is preferred.

    Also, the ideal candidate will have some customer service experience and be willing to work outside. Please review What We Look For in a Candidate below for additional details.

    SIGNING BONUS

    Wage step increases will also be received 6 months from start date and 12 months from start date.

    The Main Responsibilities

    • Install, maintain / repair, remove, rearrange, program, test, and troubleshoot residential / small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving terminal into the customer’s premise.
    • Set up, reconfigure, maintain, and troubleshoot customer’s wireless / wired home network, including but not limited to wireless modems;

    LAN peripherals such as Wii; printers; IPTV; and other wired and wireless communication devices linked into the home network.

    Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals, and attach / detach various kinds of hardware to wires and cables.

    This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and installing / maintaining / repairing inside wiring and jacks.

    • Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and / or laptop computer to install or repair and confirm product / service functioning properly, to troubleshoot and take appropriate action, and / or to coordinate repair and service issues with the applicable test center or other designated employees.
    • Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.

    and perform specified work.

    • Receive service orders and repair tickets from the supervisor or other designated employees and perform specified work.
    • Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
    • Interact with customers professionally and courteously via telephone and on the premises. Review and discuss service order requirements with customers, evaluating customers’ needs in addition to recognizing and suggesting additional / alternative services as appropriate.
    • Confirm / update trouble reported or services ordered, review billing information, respond to questions on features / usages / applications / capabilities of equipment and services, and review systems configuration.

    Test equipment, lines, and services to verify proper installation and / or repair.

    • Identify / explore additional revenue generation opportunities.
    • Work well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.
    • Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit information, and running test routines.
    • Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to telecommunications.

    What We Look For in a Candidate

    Work Environment :

    • Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
    • May be assigned to work out of town for varying lengths of time.
    • Requires a valid state driver’s license and a satisfactory driving record.
    • May climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
    • When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
    • May work in confined spaces (e.g., attics, crawl spaces).
    • May perform strenuous physical activities including, but not limited to lifting objects weighing over 75 pounds.
    • May perform job activities outdoors in different weather conditions (e.g., extreme cold and / or heat, inclement weather).

    Education / Experience :

    • High school diploma
    • 0 to 2 years of experience

    Compensation

    Requisition # : 332881 Background Screening This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be : (a) required to join the union and pay union dues as a condition of employment;

    or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

    Equal Employment Opportunities

    Last updated : 2024-03-23

  • 3 Days Ago

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Manager
  • Culver's
  • Layton, UT FULL_TIME
  • Start $14-$18/hour. Pay increases based on demonstrated restaurant and management skills. Ownership opportunities. Ask during the interview. Bring your friends and family and earn referral bonus Manag...
  • 24 Days Ago

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Manager
  • Papa Murphy's
  • Ogden, UT FULL_TIME
  • You are applying for work with 3D Management, a franchisee of Papa Murphys, not Papa Murphys International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchi...
  • 10 Days Ago

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Manager
  • Burger Lads 2 LLC
  • Layton, UT FULL_TIME
  • Start $14-$18/hour. Pay increases based on demonstrated restaurant and management skills. Ownership opportunities. Ask during the interview. Bring your friends and family and earn referral bonusManage...
  • 14 Days Ago

3
Manager
  • 3D Management
  • Ogden, UT FULL_TIME
  • “You are applying for work with 3D Management, a franchisee of Papa Murphy’s, not Papa Murphy’s International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Fran...
  • 1 Month Ago

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Manager
  • Arby's Restaurant
  • Roy, UT FULL_TIME
  • WE ARE OPEN!! We are looking for an experienced manager to join our team in our Westhaven location. Flexible schedule with benefits. Do you love working in a team environment and making a difference w...
  • Just Posted

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0 Telecommunication Rates Manager jobs found in Ogden, UT area

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Information Professional
  • US Navy
  • Salt Lake City, UT
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 3/29/2024 12:00:00 AM

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Senior Developer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/26/2024 12:00:00 AM

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Technical Writer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/26/2024 12:00:00 AM

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ServiceNow Developer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/25/2024 12:00:00 AM

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Database Administrator
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/25/2024 12:00:00 AM

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ServiceNow Business Analyst
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a Business Analyst supporting the Global Solut...
  • 3/25/2024 12:00:00 AM

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ServiceNow Developer
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a ServiceNow Developer supporting the Global S...
  • 3/20/2024 12:00:00 AM

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Telecommunication Engineering Technician
  • Leidos
  • Salt Lake City, UT
  • Description The National Airspace Systems Integration Support (NISC) program at Leidos is seeking a Telecommunications E...
  • 3/7/2024 12:00:00 AM

Ogden /ˈɒɡdən/ is a city and the county seat of Weber County, Utah, United States, approximately 10 miles (16 km) east of the Great Salt Lake and 40 miles (64 km) north of Salt Lake City. The population was 84,316 in 2014, according to the US Census Bureau, making it Utah's 7th largest city. The city served as a major railway hub through much of its history, and still handles a great deal of freight rail traffic which makes it a convenient location for manufacturing and commerce. Ogden is also known for its many historic buildings, proximity to the Wasatch Mountains, and as the location of Web...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunication Rates Manager jobs
$107,180 to $130,568
Ogden, Utah area prices
were up 2.3% from a year ago

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