Telecommunications Analyst jobs in Beaumont, TX
Recently Added Telecommunications Analyst jobs
ANALYST
- HCL Technologies
-
China, TX
FULL_TIME
-
Answer phone calls from end users and resolve incidents. Register and track all incoming incidents and questions in a Case Management Tool. Close in-call or escalate cases where necessary and follow up on open cases. Troubleshoot technical issues using personal skills, knowledge base, vendor literature and communication with team members. Work with the other Helpdesk Front technicians and other support personnel to meet Global KPI requirements. Office Phone Support remote support of office end users (Windows, MS Office, Outlook, Passwords, Virtual Collaboration Tools, Print, other COTS applicators) Support Authorization issues (password issues, account lockouts) Assigned to English delivery depending on the volume demand Other duties as assigned by management.
(1.) To maintain high login Efficiency (Availability) for customers. (2.) To provide level 1 remote desktop support to resolve tickets orprovide hardware or software or network problem diagnosis or resolution via telephoneoremailorchat within agreed SLA of ticket volume and time. (3.) To update worklogs and follow shiftor escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be. (4.) Work on value adding activities such Knowledge base update and self development. (5.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (6.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases. - 5 Days Ago
ANALYST
- HCL Technologies
-
China, TX
FULL_TIME
- Answer phone calls from end users and resolve incidents. Register and track all incoming incidents and questions in a Case Management Tool. Close in-call or escalate cases where necessary and follow u...
- 5 Days Ago
Pricing Analyst
- Controlled Fluids
-
Beaumont, TX
FULL_TIME
- This position reports directly to the Operations Manager.As a Pricing Analyst, your role will encompass a range of critical responsibilities. You will be tasked with developing, evaluating, and implem...
- Just Posted
Analyst-SCM
- HCL Technologies
-
China, TX
FULL_TIME
- To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction (1.) Process the order in co-ordination with the stake holders. Document clear order not...
- 21 Days Ago
Surveillance Analyst
- ALABAMA-COUSHATTA TRIBE OF TEXAS TRIBAL ECONO
-
Livingston, TX
FULL_TIME
- Under the direction of the Surveillance Lead Analyst, the Surveillance Analyst is responsible for maintaining the integrity of the gaming operations through effective CCTV monitoring and investigation...
- 1 Month Ago
Control Systems Analyst
- Heidelberg Materials
-
Beaumont, TX
FULL_TIME
- Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes way beyond cement, aggregates and ready-mixed concrete. Heidelberg Materi...
- 16 Days Ago
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0 Telecommunications Analyst jobs found in Beaumont, TX area
Assistant Project Manager II - Beaumont, TX
- BO-MAC CONTRACTORS LTD.
-
Beaumont, TX
- Bo-Mac Contractors, Ltd. in the Beaumont, TX area is offering challenging and exciting career opportunities for an Assis...
- 4/24/2024 12:00:00 AM
Support Specialist (Warehouse, Inventory Control & Will Call)
- Swagelok Southeast Texas
-
Nederland, TX
- Position Summary: This sales support role provides the opportunity to learn and experience different aspects of the busi...
- 4/24/2024 12:00:00 AM
SAP Specialist
- Advanced Staffing
-
Beaumont, TX
- Job Description Job Description We are seeking an experienced SAP Authorization Specialist. The primary function of the ...
- 4/23/2024 12:00:00 AM
NETA Testing Technician - 1763761
- Insight Talent Search
-
Beaumont, TX
- Senior NETA Certified Substation Technician Opportunity Join an Insight Energy Careers client, a distinguished NETA Accr...
- 4/23/2024 12:00:00 AM
Systems Architect
- Syms Strategic Group, LLC
-
Beaumont, TX
- Syms Strategic Group (SSG) is seeking a talented Systems Architect Department: Veterans Affairs Location: Remote Type: F...
- 4/21/2024 12:00:00 AM
Market Developer (Houston)
- Thrivent
-
Beaumont, TX
- The Successful Market Developer: •Ensures Financial Professionals (FPs) have the tools, resources, and knowledge needed ...
- 4/21/2024 12:00:00 AM
Behavioral Support Specialist: Salary Range $29,439-$32,169 / annually
- Spindletop Center
-
Beaumont, TX
- **Behavioral Support Specialist: Salary Range $29,439-$32,169 / annually** **JOB PURPOSE****:** Provides complex habilit...
- 4/21/2024 12:00:00 AM
Program Support Specialist
- MMC Group LP
-
Beaumont, TX
- Job Description Job Description JOB SUMMARY: The Program Support Specialist supports the mission of client by providing ...
- 4/21/2024 12:00:00 AM
About Beaumont, Texas
Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas.
Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Analyst jobs
$64,116 to $83,403
Beaumont, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago