Telecommunications Analyst jobs in Elkhart, IN

Join the AMcomm Telecommunications Inc family as a Cable TV, Internet, and Phone Installer Tech. We are a company that values our employees, offering a supportive work environment, competitive pay, excellent benefits, and opportunities for growth. We are looking for dedicated individuals to serve in Traverse City, Petoskey, East Jordan, Fife Lake and surrounding areas. Experienced technicians are welcomed with a sign-on bonus.

Responsibilities

• Perform new connections, reconnections, add outlets, install and remove converters, and perform service upgrades and downgrades.
• Use small hand tools, power tools, and test equipment to ensure service operates within prescribed parameters.
• Read signal levels through use of field strength meter, solve installation problems, install connectors on different types of drop cable, and maintain proper clearances.
• Climb poles, ladders or other structures as needed using proper equipment. Lift and carry loads up to 75lbs.
• Work within limited confines, such as crawl spaces.
• Identify and remedy sources of customer-perceived problems.
• Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
• Maintain and stock vehicle and equipment to be prepared to perform required duties.
• Complete paperwork accurately, and report and record work order status updates.

Customer Service Duties

• Greet customers in their homes with respect and conduct a home walk thru.
• Review all requested services with the customer to ensure understanding of their agreement and newly added equipment.
• Interact with customers in a professional, courteous manner, including when responding to escalations, damages, and repeated customer concerns.
• Provide customer education regarding product and service usage.
• Clean work area upon job completion.

Qualifications

• Must pass background and drug screening
• Valid driver's license
• Ability to lift up to 100 pounds
• Ability to carry a 28ft ladder from truck to pole
• Ability to work in tight spaces such as a crawl space of a house or attics
• Must be able to climb over 28 feet.

Benefits

• Industry-leading bonus program with competitive hourly pay
• Home garage so you don't have to report to the office every day
• Company Vehicle to take home
• Fuel Paid for
• Cell phone provided
• Paid Training
• Paid Holidays
• Paid Time-Off (Vacation Time)
• 401(k) with a Company Match
• Cable specific tools provided
• Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability

AMcomm Telecommunications Inc is a great place to work! We value our employees and treat them like family. We are a company that invests in its people, with many of our employees having been with us for over 20 years. If you’re a self-motivated individual with a drive to get the job done, we would love to hear from you.