Telecommunications Analyst jobs in Long Beach, CA

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Telecommunications Assistant
  • California State University, Long Beach
  • Long Beach, CA FULL_TIME
  • Job no: 537071
    Work type: Staff
    Location: Long Beach
    Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

    Job Summary

    The primary objective of this position is to undertake a range of tasks in support of Telecommunications operations and to oversee the university's campus operator telephone service. This entails providing training and supervision to student operators in their daily telephone console-related duties, as well as promptly answering calls on the campus operator console and assisting callers as needed.

    Key Responsibilities

    • Perform operational duties including managing trouble tickets, work orders, answering Telecom call queue customer service calls, and using general telecom administrative applications to fulfill end user support requests.
    • Provide supervision, scheduling, and training to campus telephone operators and assist callers with a strong emphasis on customer service.
    • Assist with Telecommunications related operational reports, billing, and analysis.
    • Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment. Maintains a professional demeanor. Maintains IT professional standards of anonymity for files that reside on campus servers and computer systems. Maintains confidentiality of all information. Attend and participate in departmental and team meetings. Perform other duties as assigned to meet the needs and objectives of the department and/or division.

    Knowledge Skills and Abilities

    Excellent verbal and written communication skills, experience with systems analysis desired, computer proficiency, and demonstrated customer service skills.

    Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

    Education and Experience

    • Equivalent to 4 years of administrative support experience required.
    • Previous customer services skills preferred.

    Physical Summary

    • Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

    Department

    ITS Service Management & Operations

    Classification

    Administrative Support Coordinator I

    Compensation

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    Hiring Range: The hiring range for this position is $3,680 - $4,250 per month commensurate with candidate's education, experience, skills, and training.

    CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $5,783 per month.

    Benefits

    Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

    Time Base

    1.0 time-base, 40 hours per week.

    Duration of Appointment

    This is a permanent position.

    Application Procedures

    Click Apply Now to complete the CSULB Online Employment Application.

    PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

    Additional Information

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

    CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

    California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

    Equal Employment Statement

    California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

    Accommodations

    We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

    Out of State Employment Policy

    California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


    Advertised: Mar 13, 2024 (9:00 AM) Pacific Daylight Time
    Applications close: Mar 27, 2024 (11:55 PM) Pacific Daylight Time

  • 10 Days Ago

C
Telecommunications Assistant
  • California State University
  • Long Beach, CA FULL_TIME
  • Job no: 537071 Work type: Staff Location: Long Beach Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time Job Summary The primary objectiv...
  • 10 Days Ago

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Chemistry Analyst
  • ALS Environmental
  • Torrance, CA OTHER
  • Overview ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services ...
  • 20 Days Ago

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Service Analyst
  • AssuredPartners
  • Torrance, CA OTHER
  • Overview The Service Analyst processes new cases and services existing accounts. Provides service to the field, conducts meetings, and open enrollments. Keenan, an Accretive company, is an insurance b...
  • 20 Days Ago

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Financial Analyst
  • Torrance Memorial Medical Center
  • Torrance, CA FULL_TIME
  • Under general supervision, collects, analyzes, and presents data in support of financial reporting and budgeting. The analyst prepares physician payments and ensures compliance with applicable regulat...
  • 20 Days Ago

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Billing Analyst
  • BluSky Restoration Contractors, LLC
  • Signal Hill, CA FULL_TIME
  • BRIEF DESCRIPTION The Billing Analyst is responsible for programmatic bid results through an analysis of T&M (time and material) billing across multiple markets throughout the United States. The Billi...
  • 21 Days Ago

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0 Telecommunications Analyst jobs found in Long Beach, CA area

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Desktop Analyst (Level 111)/ Service Desk 111 – ONSITE – Glendale, CA – Direct Hire
  • DKKD Staffing
  • Glendale, CA
  • Many similar job postings on www.DKKDstaffing.com The focus of this role is SW support, Automation, continued education ...
  • 3/29/2024 12:00:00 AM

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Remote VMware Architect - Azure Cloud Urgent
  • tekHouse
  • Los Angeles, CA
  • 12 month plus Contract 1099 or Corp to Corp tekHouse, a leading company in IT consulting for the telecommunications indu...
  • 3/29/2024 12:00:00 AM

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Disaster Recovery (DR) Analyst
  • Onwardpath
  • Long Beach, CA
  • Disaster Recovery (DR) Analyst 6+ month contract for a public sector client in Long Beach, CA. This person will need to ...
  • 3/28/2024 12:00:00 AM

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Desktop Support Analyst- ON-SITE- USC or GCH
  • Stone Search, LLC
  • Los Angeles, CA
  • Desktop Support Analyst: On-site: Los Angeles, CA *USC or GC Holders The Desktop Support Analyst is a key member of the ...
  • 3/28/2024 12:00:00 AM

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Information Technology Mainframe Operator
  • HonorVet Technologies
  • Downey, CA
  • The Information Technology Mainframe Operator works under the direction of an Information Technology Systems Operations ...
  • 3/28/2024 12:00:00 AM

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Psychiatric Technician III / Emergency Appointments Homelessness
  • Los Angeles County (CA)
  • Los Angeles, CA
  • Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY EXAM NUMBER: b8163B-EA FILING START DATE:...
  • 3/27/2024 12:00:00 AM

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Customer Service Analyst
  • Sparibis
  • Pomona, CA
  • Title:Customer Service AnalystLocation:Pomona, CA**Location:** Must be onsite in Pomona, CA (Remote during COVID) **Year...
  • 3/27/2024 12:00:00 AM

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Operations Analyst
  • China Mobile International Limited
  • Los Angeles, CA
  • China Mobile International (USA) Inc. headquartered in Silicon Valley, is the largest international subsidiary of China ...
  • 3/26/2024 12:00:00 AM

Long Beach is a city on the Pacific Coast of the United States, within the Los Angeles metropolitan area of Southern California. As of 2010, its population was 462,257. It is the 39th most populous city in the United States and the 7th most populous in California. Long Beach is the second-largest city in the Los Angeles metropolitan area and the third largest in Southern California behind Los Angeles and San Diego. Long Beach is a charter city. The Port of Long Beach is the second busiest container port in the United States and is among the world's largest shipping ports. The city also maintai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Analyst jobs
$73,785 to $95,979
Long Beach, California area prices
were up 3.2% from a year ago