Telecommunications Director is responsible for the strategic planning and design of an organization's telecommunications systems. Develops policies and procedures for installing and maintaining telecommunications equipment. Being a Telecommunications Director plans and manages complex installation or repair projects. Assesses current and future telecommunications needs and researches and plans improvements to meet those requirements. Additionally, Telecommunications Director trains and develops staff. May require a bachelor's degree. Typically reports to a director. The Telecommunications Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Telecommunications Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
JOB POSTING – March 29, 2024
DEADLINE- Until Filled
INTERNAL FOR 7 WORKING DAYS
Job Title: Emergency Telecommunications Dispatcher FT
Department: Holyoke Police Department
Reports to: Assigned Shift Commander
Job Summary:
Receives requests for police, fire, and emergency medical assistance, including Enhanced 911 (E911) service. Answers telephone calls and dispatches service unit using computer keyboard for data entry into Computer-Aided Dispatch (CAD) to maintain records of incoming calls and dispatching. Monitors police, fire, and other alarm systems. Performs tests and minor maintenance of the emergency telecommunications equipment.
Supervisory Responsibilities: None
Duties/Responsibilities:
The essential functions or duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Knowledge, skills, and abilities required:
Knowledge, skills, and abilities preferred:
Education, certification, licensure, or other similar requirements:
Job Environment:
Physical Requirements:
The physical demands described above are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made with the adequate strength, dexterity, coordination, and visual acuity and in a manner that does not pose a direct threat to the health or safety of the employee or others in the workplace.
Fair Labor Standards Act (FLSA) status: Non-Exempt (hourly)
Employment status & Hours: Regular Full Time, 40 hours per work, 2 or 3 shift (based on seniority), including weekends and holidays, inclement weather, rotating 4 days on and 2 days off & MANDATORY OVERTIME based on minimum staffing requirements.
Salary/Pay rate: $ 21.7715 (minimum) up to $ 23.3840 (maximum) per hour (D 27, NAGE)
Employee Benefits: Health, Dental, Life Insurance, Optional Vision and Flexible Spending Account (FSA)
How to Apply: Please send resume and cover letter to
Job Types: Full-time, Part-time
Pay: $21.77 - $23.38 per hour
Benefits:
Schedule:
Work Location: In person
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