Telecommunications Engineering Technician jobs in Lowell, MA

Start Date: Immediate 

At TalentWerx, we are focused on partnering with America’s top companies to acquire new talent with speed, accuracy, and a differentiated pricing model. We pride ourselves in acquiring top talent to ensure our clients' competitive advantage.  

Our client is a service-disabled, veteran-owned small business (SDVOSB) delivering exceptional strategy and technology integration services to the U.S. Federal Government. We support several Department of Defense (DoD) and Federal Agencies across the CONUS. 

OVERVIEW 

Full-time/Permanent Employee  

Location: Hanscom AFB, MA 

Our client is seeking a Telecommunications Engineering Specialist to design or configure voice, video, and data communications systems. While also supervising installation and post-installation service and maintenance. 

The proposed salary range for this position is $36,000 - $49,500. There are a host of factors that can influence final salary including, but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility EXPANSIA allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our unique mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and retirement and savings. 

• Will work with a team of UC engineers and will be responsible for designing, managing, and implementing voice solutions as per AF enterprise standards in support of 66 ABG/SC and their customers under Core Services.   
• Will assist in planning of voice environments for internal customers, develop and review procedures for voice platform in relation to capacity planning, performance, reliability and security.   
• Will use skills and experience as well as tools and technology to design, install, configure, and troubleshoot voice infrastructure and provide customer support for voice related services.   
• Will have extensive hands-on experience in designing enterprise telephony solutions that will increase performance and flexibility to existing converged Gigabit Ethernet network infrastructure in accordance with AF UC policies and standards.   
• Install, upgrade, operate, maintain, and configure all equipment/firmware/software required to ensure availability of all identified voice services in accordance with AF certification and accreditation and information assurance standards.  
• Ability to use packet capture and protocol analysis tools and techniques   
• Work with vendors, evaluate vendor hardware, software and communications products and make recommendations according to customer needs  
• Interface with distributed organizational Telephone Control Officers, conducting and attending planning meetings, reviewing existing and projected voice line counts and assignments, surveying communication room and telephony backboard terminations and cross-connects & creation and updates of notional voice line cut-sheets for engineering capacity planning and processing detailed cut sheets  
• Must be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures. Required to research technical issues and develop solutions using strong attention to detail.  
• Work dynamically and effectively with people on projects (formal and informal) and conduct technical interchanges as required; responsibilities include collaborative reporting, planning and interactions with leads as well as with company and subcontracted team members and management structures, as well as highly focused subject matter experts 

• Clearance: Active Secret Clearance
•  Education: Associate’s Degree in related field and 3 years' experience 
• Substitution: 7 plus years' experience without a degree is acceptable  

• CompTIA Security is required  
• In-depth hands on experience of configuring / managing / troubleshooting Avaya AS5300, Redsky E-911, RTMI, vIPers, T-Metrics ACD  
• In-depth experience troubleshooting SIP-based sessions across internal, service provider & external networks  
• Strong network debugging and troubleshooting skills required  
• Create and maintain operational procedures, topology maps using Visio   
• Must have firm understanding and experience with databases, servers and windows and Linux based operating systems or appliances  
• Supports emergency operations on an as needed basis 24/7 & weekend work maybe required as project or issues warrant   
• Working knowledge of W2K12/W2K16/IIS is an added plus  
• Strong working knowledge of Telecom, including ISDN/T-1, Voice Protection Systems and IP address Management/DHCP, DNS etc.  
• Strong working knowledge of associated telephony/VoIP standards and protocols such as SIP and H.323 is required  
• Must have excellent analytical, organizational and project management skills  
• Must be self-motivated and have the ability to work effectively in a team environment.  
• Ability to lift about 50 lbs required  
• Critical thinking skills for problem identification and resolution  
• Strong written and verbal communication skills 

EXPANSIA is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities