Telecommunications Manager manages an organization's telecommunication systems to ensure optimal network performance. Implements and enforces policies and procedures for installing and maintaining telecommunications equipment. Being a Telecommunications Manager plans and manages complex installation or repair projects. Assesses current and future telecommunications needs and researches and plans improvements to meet those requirements. Additionally, Telecommunications Manager trains and develops staff. May require a bachelor's degree. Typically reports to a director. The Telecommunications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Telecommunications Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The following is indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all-inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Maintains existing and installs new telephone and telecommunications equipment and wiring and cabling networks, including performing additions, relocations (moves) and other changes and repairs; 2. Performs diagnosis, repair and service to the mechanical, electrical and electronic components of telephone and telecommunications equipment and systems, and wiring and cabling networks; 3. Maintains computerized database of all telephone line and instrument features to include all applications and line assignments; 4. Assists in maintaining an inventory of telephone and telecommunications systems, equipment, tools and supplies; recommends purchases of equipment, tools and supplies as needed; 5. Maintains logs, records and reports on trouble calls, service calls, telephone usage and features, and work summaries; 6. Coordinates and communicates with department representatives on current and future department telephone and telecommunications needs; 7. Coordinates and communicates with telephone companies and vendor representatives on telephone and telecommunications requirements, maintenance and repairs; 8. Assists in reviewing telephone usage and cost and call accounting; 9. Travels to various facilities and sites on a regular basis to perform installations, maintenance, service and repairs.
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