Telecommunications Supervisor jobs in Benton Harbor, MI

Scope of work As Supervisor, provides day-to-day operations support and supervision to the Care Transition Consultants; leading and coordinating referral through-puts while challenging the team to achieve excellence.

Responsible for consultant service delivery.

As Consultant, obtains and prompts conversion of referrals to admissions and facilitates a smooth transition of patients into Continuing Care facilities.

Maintains communication with referral sources, external case managers and insurance companies, and assists with the coordination of services.

Provides input to the Vice President, Operations regarding budget, referral / admission barriers and strategies, staffing and customer service.

Establishes, monitors and evaluates the performance goals of the liaisons. Encourages individual and team growth among the staff while providing high quality, compassionate service.

Approximately 50% of the supervisor's time will be spent in performing supervisory and compliance functions with the remaining 50% spent as liaison with direct, assigned responsibility.

The position may transition with growth to a position requiring 100% of time be spent in either role. Must be capable of traveling to and from referral sites located off campus.Qualifications

• Associate's Degree or equivalent in nursing, therapy, or social work Required.
• Bachelor's Degree or equivalent in nursing, therapy, or social work Preferred.
• 2 years of relevant experience Skills, knowledge, abilities typically gained through related experience Required
• 2 years of relevant experience progressive prior supervisory experience and prior experience with persons requiring home care and / or hospice services Required
• 2 years of relevant experience Relevant experience working with insurance companies and government payers Required
• 3 years of relevant experience relevant experience as a case manager Preferred
• MI nursing license Required Or
• MI Master Social Worker (MSW-Master) Required Or
• MI Physical Therapist Required Or
• MI Physical Therapist Assistant Required Or
• NB-COT Occupational Therapist, Registered (OTR) - Required Or
• NB-COT Occupational Therapy Assistant, Certified (COTA) Required Or
• ASHA Speech Language Pathologist Required Or
• MI Bachelor Social Worker (BSW) Required Or
• MI Bachelor Social Worker Limited Required OrMI License Practical Nursing (LPN) Required

Primary Location

SITE - Cedar Street Building - 1401 Cedar St - Grand Rapids

Department Name

Marketing - CHWCC Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

Variable weekends

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

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Last updated : 2024-04-23