Telecommunications Supervisor jobs in Dallas, TX

Telecommunications Supervisor oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

Recently Added Telecommunications Supervisor jobs

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    •
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 29 Days Ago
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Telecommunications Officer
  • City of Murphy
  • Murphy, TX FULL_TIME
  • The City of Murphy's Police Department seeks to add a Telecommunications Officer position to its’ dynamic team! As a Telecommunications Officer, you will be under direct supervision of the Telecommuni...
  • 21 Days Ago
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A
Telecommunications Operations Analyst
  • Aspira Connect Career Center
  • Grapevine, TX FULL_TIME
  • About Us At Aspira, our team is dedicated to serving public and private agencies who make hunting, fishing, and recreation opportunities accessible for the everyday use and enjoyment of outdoor enthus...
  • 17 Days Ago
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Telecommunications Equipment Installer I
  • Circet USA
  • Dallas, TX FULL_TIME
  • Company Overview Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, en...
  • 21 Days Ago
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Telecommunications Technician - Level 4.
  • Kennard Associates
  • Dallas, TX FULL_TIME
  • Job Title: Telecommunications Technician - Level 4Overview:Location: Dallas / Fort WorthPay rate: $23 - $26 /hrW2 Telecommunications Technician Level 4Benefits include health insurance, PTO, and 401k ...
  • 2 Days Ago
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Telecommunications Tax Accountant
  • Conexon
  • Dallas, TX FULL_TIME
  • DescriptionConexon is a rapidly growing telecommunications company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide.Conexon’s mission is to provi...
  • 4 Days Ago
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0 Telecommunications Supervisor jobs found in Dallas, TX area

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Armed Security Officer - Irving
  • Christus Health
  • Irving, TX
  • Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
  • 4/25/2024 12:00:00 AM
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Armed Security Officer
  • Christus Health
  • Irving, TX
  • Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
  • 4/25/2024 12:00:00 AM
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EKG Technician
  • HireWorks, LLC
  • Burleson, TX
  • Job Description Job Description HireWorks has partnered with a rapidly growing cardiac monitoring device company in Burl...
  • 4/24/2024 12:00:00 AM
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Armed Security Officer - Irving
  • Christus Health
  • Irving, TX
  • Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
  • 4/24/2024 12:00:00 AM
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C
Desktop Engineer
  • Constellation Search Group
  • Dallas, TX
  • Desktop Engineer FLSA Status: Non-Exempt Department: IT Reports To: Service Desk Manager Position Summary: Responsible f...
  • 4/24/2024 12:00:00 AM
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Field Application Engineer - Dallas Area, Texas
  • Cambridge Industries Group Ltd
  • Dallas, TX
  • JOB DESCRIPTION Field Application Engineers are the primary technical resource for the field sales force, and are respon...
  • 4/24/2024 12:00:00 AM
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VoIP Engineer III (Dallas/Remote)
  • Paladin Consulting, Inc
  • Dallas, TX
  • Paladin Consulting is currently hiring a VoIP Engineer III to join our team working remotely in Dallas, TX. We work with...
  • 4/24/2024 12:00:00 AM
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I
Testing Coordinator - IDEA A.W. Brown College Prep (24-25)
  • IDEA Public Schools
  • Dallas, TX
  • Description Role Mission: The role of the Testing Coordinator is to help ensure 100% of students perform to the best of ...
  • 4/23/2024 12:00:00 AM
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About Dallas, Texas

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Supervisor jobs
$73,483 to $98,466
Dallas, Texas area prices
were up 2.2% from a year ago
View detail

What does a Telecommunications Supervisor do?

Telecommunications Supervisor in Ventura, CA
The Telecommunications Supervisor plans and creates changes in the systems as performs other related tasks and duties required of him to do.
February 23, 2020
Telecommunications Supervisor in Nashville, TN
A few of the telecommunications supervisor job responsibilities have been mentioned in the following given points and these can be used to understand the working of any person at this job designation.
January 13, 2020
Telecommunications Supervisor in Lubbock, TX
The E-911 Telecommunications Supervisor is responsible for coordinating and supervising the work and activities of the communication officers, according to the Standard Operating Guide (SOG).
January 13, 2020