Telecommunications Supervisor jobs in Springfield, MO

The Coordinator of Telecommunications is responsible for providing technical management and support of all campus telecommunications and assisting the Networking unit as needed. Duties include installation, maintenance, monitoring, and planning for the telecommunications and tele-management systems to support both academic and administrative products. The Coordinator of Telecommunications supervises the Telecommunications unit staff in their support of the University’s telecommunications environment, develops goals and objectives conducive to ongoing and enhanced capabilities, and assists in the formulation of strategic planning for both short- and long-term activities.

The Coordinator of Telecommunications is responsible for providing technical management and support of all campus telecommunications and assisting the Networking unit as needed. Duties include installation, maintenance, monitoring, and planning for the telecommunications and tele-management systems to support both academic and administrative products. The Coordinator of Telecommunications supervises the Telecommunications unit staff in their support of the University’s telecommunications environment, develops goals and objectives conducive to ongoing and enhanced capabilities, and assists in the formulation of strategic planning for both short- and long-term activities.

Education: A Bachelor’s degree is required; a Bachelor’s degree in a computer-related field is preferred. An equivalent combination of years of experience and education may be considered for substitution of educational requirements.

Experience: A minimum of five years of experience in telecommunications analysis and design of a major multi-vendor, multi-service environment is required. Demonstrated successful experience managing complex telecommunications-based projects is required. Experience developing technology plans for new building construction, remodeled buildings, and outside construction is required. A minimum of three years of supervisory experience is required. Work experience in a higher education environment is preferred.

Skills: Must be able to effectively manage multiple, complex telecommunications-based projects concurrently. Effective interpersonal, customer service, organizational, and team-building skills are required. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems is required. Excellent verbal and written communication skills and proficiency in writing technical specification documents are required. The ability to read, understand, create, and modify professional construction plans is required. Strong technical skills and current technical knowledge are required. The ability to work effectively with a variety of constituencies possessing a wide range of technical knowledge is required. A thorough understanding of telecommunications enterprise voice switches, voice mail systems, video surveillance systems, and door access systems is required. The ability to solve telecommunications-related problems by using diagnostic techniques and protocols is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Effort: The position requires working at microcomputers for extended periods of time, occasionally lifting and carrying objects weighing up to fifty pounds, and requires sufficient mobility to visit construction sites, oversee inside and outside wiring plant installations, repairs, and expansions which may require climbing ladders, inspecting trenches, and working in confined spaces.

Other: The twenty-four hour scope of university operations requires this position to be available evenings, nights, and weekends to respond to calls regarding questions or problems with the University’s telecommunication systems. Occasional travel to remote sites within our twenty-four county area may be required.

The first date of consideration is June 1, 2024, and review of applications will continue until the position is filled.

Official transcripts required at time of hire.