Telecommunications Supervisor jobs in Trenton, NJ

VACANCY

ANNOUNCEMENT

The Department of Health has a career opportunity for qualified candidates for

the following position:

Title Salary

Telecommunications System Analyst 1 P25 $69,576.06 - $98,899.62

[Classified Competitive]

Posting Number Position Number Number of Positions Posting Period *

410-23 953255 1 From: 05/19/2023 To: 06/02/2023

Location: Scope of Eligibility/Open to:

Division of Management and Administration All Departments/State Employees

Office of Health Information Technology

55 North Willow Street, 2nd Floor, Trenton NJ 08618

GENERAL DESCRIPTION

The Telecommunications Systems Analyst 1 will serve as a team lead for the telecommunications team at the

Department of Health. Working closely with the project manager, will assist with the planning and provision of

telecommunication systems as needed to support the operational needs of the Department.

This position will be responsible for assisting with the planning and co-ordination required to consolidate

telecommunication technologies, mobile, Voice Over Internet Protocol (VoIP), Amazon Connect, Automatic Call

Distribution (ACD) and call management systems such as auto attendants, coverage paths and other systems used to

support the day-to-day operations of the department. Creates, and assists in the standardization of best practices for the

deployment, maintenance, and support of telecommunication services. Coordinates between required network, deskside

and other IT disciplines in support of Voice Over Internet Protocol (VoIP) and telephony systems. Works closely with

facilities to ensure emergency management (fire alarm, alarm, and elevator emergencies. Responsible for all technology

and connectivity involving telecommunications and data networks. Familiar with audio/visual, teleconferencing, and

voice mail equipment.

Preference will be given to candidates with working knowledge in utilizing the following:

• Avaya system manager setups.

• Configuration of a VoIP phone.

• Familiar with data networks and the assigning of IP addresses to network devices.

• Dynamic Host Configuration Protocol (DHCP) operation, and testing of data connections.

• System communicator (programming of voice mail).

• Amazon Web Services (AWS) Connect services.

• Installation of Analog Plain Old Telephone Services (POTS) lines.

• Air watch and cellular device management.

This position may be eligible to participate in the Department's pilot telework program, which offers eligible employees

the opportunity to work remotely for up to two (2) days per week, as approved by management.

REQUIREMENTS (EDUCATION / EXPERIENCE / LICENSES)

EDUCATION: Graduation from an accredited college with a Bachelor's degree.

EXPERIENCE: Five (5) years of experience in either a corporate structure or a government agency involving the

planning, acquisition, installation and/or implementation of telecommunications facilities and services such as private

network

services, voice and data transmissions, computerized and electro-mechanical switching.

NOTE: Applicants who do not possess the required education may substitute

experience as indicated above on a year-for-year basis.

NOTE: A Master's degree in Computer Science, Data Processing, Engineering or Business Administration may be

substituted for one (1) year of the above experience.

LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle,

rather than employee mobility, is necessary to perform the essential duties of the position.

IMPORTANT FILING INSTRUCTIONS

PER- 53

FEB 23