Telecommunications Technician maintains an organization's telecommunications network to ensure dependable operation. Monitors network systems and performs diagnostic tests to document and report performance levels. Being a Telecommunications Technician conducts routine checks and preventative maintenance to minimize malfunctions and downtime. Troubleshoots telecommunication issues and performs or coordinates repairs. Additionally, Telecommunications Technician may require an associate degree. Typically reports to a supervisor. The Telecommunications Technician works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The following is indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all-inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Maintains existing and installs new telephone and telecommunications equipment and wiring and cabling networks, including performing additions, relocations (moves) and other changes and repairs; 2. Performs diagnosis, repair and service to the mechanical, electrical and electronic components of telephone and telecommunications equipment and systems, and wiring and cabling networks; 3. Maintains computerized database of all telephone line and instrument features to include all applications and line assignments; 4. Assists in maintaining an inventory of telephone and telecommunications systems, equipment, tools and supplies; recommends purchases of equipment, tools and supplies as needed; 5. Maintains logs, records and reports on trouble calls, service calls, telephone usage and features, and work summaries; 6. Coordinates and communicates with department representatives on current and future department telephone and telecommunications needs; 7. Coordinates and communicates with telephone companies and vendor representatives on telephone and telecommunications requirements, maintenance and repairs; 8. Assists in reviewing telephone usage and cost and call accounting; 9. Travels to various facilities and sites on a regular basis to perform installations, maintenance, service and repairs.
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