Telecommunications Technician maintains an organization's telecommunications network to ensure dependable operation. Monitors network systems and performs diagnostic tests to document and report performance levels. Being a Telecommunications Technician conducts routine checks and preventative maintenance to minimize malfunctions and downtime. Troubleshoots telecommunication issues and performs or coordinates repairs. Additionally, Telecommunications Technician may require an associate degree. Typically reports to a supervisor. The Telecommunications Technician works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
POSITION SUMMARY:
Provides switchboard services to the Health System and Physician’s Answering Service providing efficient and reliable service, routine information, and directing callers to appropriate areas. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as, Health System initiatives.
EDUCATION/TRAINING:
Previous switchboard experience in a clinic setting preferred.
EXPERIENCE/SKILLS/ABILITIES:
Comfortable typing on computer keyboard
Able to operate phone communication systems
Understands and follows oral and written instructions in English
Pleasant telephone voice and ability to speak clearly and concisely
Maintain effective working relationships with others
Excellent customer service skills
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0 Telecommunications Technician jobs found in Rockford, IL area