Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
As a Teller, you will be a vital member of our team, ensuring that every member interaction leaves a lasting positive impression. Your role will be crucial in creating a welcoming atmosphere and building long-lasting relationships with our valued members. You will be responsible for conducting various financial transactions with customers, ensuring accuracy, security, and outstanding service. This role requires a detail-oriented individual with effective communication skills, a customer-centric approach, and a commitment to upholding the highest standards in credit union operations. If you excel in providing a warm and positive customer experience, have strong interpersonal skills and have a keen eye for accuracy, we invite you to apply.
Schedule:
Tuesday 8:45 AM - 5:15 PM
Thursday 11:30 AM - 3:00 PM
Friday 8:45 AM - 5:15 PM
Saturday 8:45 AM - 1:15 PM
Bilingual skills preferred.
Saturday availability required.
To perform this job successfully, an individual must possess strong multi-tasking, customer service and communication skills. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
High school diploma or general education degree (GED).
Minimum 6 months of sales or retail experience in fast-paced, customer service environment
Computer Skills
To perform this job successfully, an individual should have proficient skills navigating a PC and internet browser. The individual must have a basic working knowledge of Microsoft 365 products (Outlook, TEAMS, Word, Excel). The individual must have a working knowledge of smart phone and using APPs.
Interpersonal Skills
Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.
Other Skills and Abilities
Must possess excellent written and oral communication skills and possess the ability to work independently to manage and follow-up on assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform sedentary and standing work with limited physical exertion. May require lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion.
Must be able to operate routine office equipment including telephone, copier, facsimile, calculator, and similar office equipment.
Must be able to stand for long periods of time.
Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours whenever required or requested by management.
Must be capable of regular, reliable, and timely attendance.
Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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