Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Raymond Federal Bank has an opening for a full time Teller in our Long Beach Branch. We offer competitive pay and excellent benefits including 100% paid employee medical, dental, vision, life and disability insurance. Vacation, PTO and a generous 401k match. Benefits are a value of $7 per hour.
Must possess a valid driver's license and be insurable under the Bank’s automotive policy. Candidates will need to submit to a background and credit check.
Position Summary
Tellers assist customers with their financial transactions by providing excellent customer service while complying with all applicable laws and regulations.
Essential Functions:
· Process all deposits, loan payments, withdrawals and other miscellaneous customer transactions including safe deposit boxes in a timely manner, while obtaining proper endorsements, identification, properly handling cash, observing cash drawer limits and securing cash.
· Balance cash drawer daily to Bank standards and report any overages or shortages to the Branch Manager. Complete and file daily work for branch balancing.
· Have thorough knowledge of the teller terminal for the processing of all transactions.
· Responsible to balance the ATM daily and process any transactions necessary to the balancing process in a timely manner.
· Assess customer needs and inform them of appropriate Bank services available including, but not limited to, Deposit Accounts and Individual Retirement Accounts (IRA).
· Answer & direct telephone calls.
· Responsible to comply with all policies and procedures, laws and regulations, including but not limited to BSA.
· Responsible to behave in an ethical and non-discriminatory manner in carrying out all job responsibilities.
· Responsible to complete all assigned training in timely manner.
· Performs any and all tasks and projects as requested by management.
Non-Essential Functions:
· Back up New Accounts Representative/Teller in opening new accounts for customers when necessary, ensuring compliance with all bank policies and regulations to verify customer identity.
· Pull and shred expired AAs, 90-day batches and 90-day envelopes, breakdown loan files.
· Miscellaneous filing, label AAs, coin exchange, post new messages on the Reader Board, water plants, keep back room neat and clean, clean ATM weekly.
· Update system with new or updated customer information such as address and phone number.
· Complete weekly new account due diligence, prepare monthly the closed account and inactive dormant report and monetary logs for Manager review.
· Annually destroy satisfied mortgage files that are seven years old and original deposit account signature cards that have reached five years of age. Additionally, destroy other records as described in the record retention schedule located in BSA Appendix B.
Education and Experience:
High School degree or equivalent, minimum of six months of experience in a position with similar responsibilities.
Knowledge, Skills and Abilities:
· Effective oral and written communication skills
· Basic computer skills including knowledge of Microsoft Office
· Organizational skills and the ability to work with deadlines
· Experience in handling money
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully fulfill the responsibilities and perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to fulfill the responsibilities and perform the essential functions.
While performing duties of this job, the employee is regularly required to use hands and fingers to handle or feel. The employee regularly is required to reach with hands and arms. The employee is regularly required to stand, walk, and sit. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, color vision, and depth perception.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Experience level:
Schedule:
Ability to Relocate:
Work Location: In person
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