Description
Tyndall Federal Credit Union is an established Credit Union based in Panama City, Florida with branches across the Florida Panhandle and South Alabama. We offer our employees a family-orientated work environment with numerous exciting benefits and career growth. We are looking for the next member of our #TeamTyndall family!
Our Mission:Tyndall Federal Credit Union is committed to making a meaningful difference in the lives of our members. We take pride in the great care we offer our members and employees alike!· Our Credit Union serves more than 114,000 members.· We believe in helping our members reach their financial goals and making dreams come true along the way!· We believe having a diverse workforce yields greater innovation, inclusion, and creativity.· Tyndall Federal Credit Union knows the importance of philanthropy in our communities. That’s why in addition to giving back through community service grants and sponsorship, we encourage our employees to volunteer in their community – and get paid while they’re doing it!
Benefits:· Family First Leave- Providing 12 weeks of 100% paid bonding time to all Full Time Eligible employees. · We offer an excellent 401(k) plan with generous employer matching.· All employees receive paid 16 community volunteer hours.· Full Time (up to 40 hours per week) positions also offer paid bank holidays, paid time off, excellent health/vision/dental benefits and more!· Part Time (up to 35 hours per week) positions are offered paid bank holidays, and paid time off!
The Location: Tyndall Federal Credit Union is based in Panama City, Florida. This position will be located at our 23rd Street Branch!Why Should You Apply?· Competitive pay rates· Great benefits – including tuition reimbursement.· Career growth within the company
Role:
- Assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Cross-sells credit union products by answering inquiries, informing members of new services and product promotions, ascertaining member’s needs, and directing members to a Universal FSR.
Essential Functions & Responsibilities:
- Receives and processes member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed. Posts transactions to member accounts and maintains member records and confidentiality.
- Reviews member accounts to refer credit union products and services that will benefit the member; completes cross-sales.
- Assists with reconciling daily transactions ensuring cash, checks, vouchers and recylcers match system records. Assists with cash recyclers and the vault as needed.
- Welcomes members and provides routine information concerning credit union services; directs members to appropriate departments for specific information.
- Ensures compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assists other department personnel and performs other duties as assigned. Remote employees must adhere to their agreed-upon work schedule from a secure location, participating in virtual meetings, video conferences/other communications, and maintaining regular, responsive communication during working hours.
Performance Measurements:
- Provides friendly, professional, and personal service to all members.
- Maintains a working knowledge of the credit union's products and services.
- Conducts daily transactions with minimal errors.
- Complies with all established policies and procedures.
- Informs management of any suspicious activity ensuring compliance with established regulations.
- Completes required annual BSA/AML training with a passing grade of 80% or higher. Completes required Red Flags Program requirements to include documentation of discrepancy resolution as needed.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Tyndall Federal Credit Union is an Equal Opportunity Employer. As an equal opportunity employer, Tyndall Federal Credit Union does not discriminate against any employee or candidate on the basis of age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Requirements
Experience:
- One month to twelve months of similar or related experience.
Education:
- A high school education or GED.
Interpersonal Skills:
- Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
- Good communication skills. Able to type, use computer, credit union software, and general office equipment including 10-key calculator. Requires basic to intermediate knowledge of Microsoft Windows, Word, Outlook, and Excel.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.