Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
GENERAL SUMMARY (What is done and why)
Ciera Bank has been serving Texas Communities since 1890 and we now have 8 locations. We are looking for a full time Teller at our Graham location. The Teller position is primarily responsible for assisting customers and providing exceptional customer service while processing their transactions and performing a variety of customer services.
We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.
COMPETITIVE BENEFITS:
ESSENTIAL FUNCTIONS (Of the Teller)
KNOWLEDGE, SKILLS & ABILITIES (Of the Teller)
PHYSICAL DEMANDS (Of the Teller)
Work involves standing and walking for extended periods of time and potential eyestrain from reading detailed printouts and computer screen. Deadlines, disgruntled customers and workloads during peak periods may cause increased stress levels. Work may include occasional pushing, pulling, or carrying objects weighing up to 20 pounds such as cash drawer, files, documents, coin, and computer printouts; occasionally includes moving objects weighing up to 50 pounds. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboard at a moderate skill level.
WORKING RELATIONSHIPS/CONTACTS (Of the Teller)
ACCOUNTABILITY (Of the Teller)
This position is responsible for the management of assigned cash drawer, growth of new account customer portfolio, accuracy of transactions received and processed, and for providing quality customer service.
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