Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performs the following teller duties:
1. Processes transactions for savings, checking, and loan accounts
2. Maintains a neat and orderly work area
3. May assist in guiding and training new tellers
4. May allow customers access to safe deposit boxes
5. Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures
6. Sells certified checks within assigned limits
7. Balances transactions daily
8. May assist with servicing/balancing ATM
9. May utilize the branch capture system
10. Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow
11. Knows and follows the branch's security and audit procedures and understands the function and operation of the security devices
TELLER 1 FUNCTIONS
Qualifications, Education, and Certification Requirements
TRAINING REQUIREMENTS/CLASSES
PHYSICAL DEMANDS
WORK ENVIRONMENT
This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room during breaks.
TRAVEL
Travel may be required to come to meetings or training as needed.
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