Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Altoona First is currently recruiting a Full-Time Teller to join our Altoona branch team. We see all our employees as “difference makers” whether on the frontline or in the back office. We appreciate that each member of our team plays a direct role in partnering with our clients in taking forward steps towards achieving the client’s vision of success. If you share this difference-maker focus, Altoona First may be the right place for you!
Altoona First is an independent, mutually owned, community focused savings bank. Our vision is to help our employees and clients succeed and our mission is to help bring prosperity to our community. We are headquartered in Altoona, PA and have five full-service locations in Blair and Bedford counties: Altoona, Duncansville, Martinsburg, Bedford and Everett.
This is a full-time position in our Altoona, PA office and will require an average of 35-38 hours per week. Prior banking experience is beneficial but is not a prerequisite. A proven record of providing excellent customer service, reliability and accuracy is our primary focus.
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Job Type: Full-time
Pay: $14.75 - $16.50 per hour
Expected hours: 35 – 38 per week
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Work Location: In person
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