Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
First State Bank and Trust
Location : Tuscola
Teller / Part-Time
Essential Job Functions :
Our Retail Tellers are an essential, service-oriented, frontline position. Our teller team is the face of First State Bank and Trust and the communities that we serve.
This position is responsible for the accurate processing of customer transactions as well as relationship building.
First State Bank and Trust tellers are customer-oriented. They educate customers about bank products and services. Our tellers build loyalty, are trusted, and must follow bank rules and regulations while meeting customer needs.
Job Requirements
We pride ourselves on recruiting talented employees and providing fast, efficient service. Management decisions are made locally, meaning we set banking policies and philosophies to suit the needs of the communities we serve.
We are a community bank that has served its customer's for over 100 years. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond.
Equal Opportunity Employer. Member FDIC. Equal Housing Lender.
Last updated : 2024-04-08
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