Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Fayette County National Bank is seeking a Customer Service Representative who will focus in serving in teller transactions and opening new accounts while providing exceptional customer service. This position could be at any of our locations in Fayetteville, Oak Hill or Ansted, WV.
Duties/Responsibilities:
Qualifications:
FCNB hires people from a variety of backgrounds, we offer opportunities for career progression, and we'll work with you to explore your career path and goals. We invest in our employees by providing Profit Sharing, health/dental/vision insurance, educational reimbursement, volunteer opportunities in the community and a full range of additional benefits.
Pre-employment credit check, criminal background check and drug screening is required. This is not a remote position.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Benefits:
Schedule:
Work Location: In person
Clear All
0 Teller Manager jobs found in Charleston, WV area