Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
Department: Public Health
Reports to: Director of Public Health
Hourly Rate: $43.90 - $53.78
Benefits Information
FLSA Status: Non-Exempt, hourly
Position closes: Open until filled
Please Note this is a part-time (less than 20 hours per week) position. The schedule will vary week to week.
POSITION SUMMARY: Under limited supervision, assess, diagnose and treat the health care needs of women utilizing a collaborative, holistic and caring framework that will protect the health of the client/family and community.
DUTIES AND RESPONSIBILITIES: The duties and responsibilities listed below are central to the job and the employee must be able to perform each function satisfactorily. This list is not designed to cover or contain a comprehensive list of all duties and responsibilities and is intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(1) Perform appropriate women’s health assessments and exams, including but not limited to: annual physical exams, cancer screening, contraceptive counseling, problem visits to include other types of gynecologic problems, performing contraceptive insertions and removals for IUDs and implants, and lab testing.
(2) Document and follow-up on abnormal clinical and/or lab results for quality care and improvement per national clinical guidelines.
(3) Make referrals when existing or medical risk factors are outside standardized procedures/scope of work, practice, or program covered services.
(4) Analyze data to design and develop resources through collaboration with other health and social agencies to assure the availability of comprehensive health services.
(5) Develop and/or arrange educational curricula/programs as needs are identified for programs in Public Health in collaboration with the public health director and nurse program coordinator.
(6) Identify Public Health trends of concern and coordinate with other health care providers and agencies in the community, state and nationally to prevent and improve Public Health.
(7) Lead agency work groups for initiating and maintaining quality of care in programs and interagency work.
(8) Provide expert Public Health nursing consultation in the community.
(9) Represent the local Public Health Department with regional, state, and federal agencies to obtain support with policy/practice and funding to provide quality health care in our community.
(10) Participate with staff in planning, evaluating and delivering services to the community, particularly in the Family Planning Program.
(11) Market Public Health activities and mission through representation at local, regional and state activities.
(12) Mentor/Preceptor for new staff and/or students.
(13) Participate in Departmental emergency preparedness and response activities as needed.
(14) Consult with public health director and/or medical director as needed.
Requirements
MINIMUM REQUIREMENTS: The requirements listed below are representative of the knowledge, skills and/or abilities required. The list is not designed to cover or contain a comprehensive listing of all knowledge, skills or abilities that are required.
(1) Knowledge/Skills/Abilities:
Knowledge of: public health principles, policies and communicable diseases management; professional nursing principals including physical assessment and pharmacology; Nurse Practitioner/Advanced Practice Nurse Education and skills; principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skilled in: strong interpersonal skills; public presentation/communication.
Ability to: develop and organize health programs and services; manage and supervise assisting nursing staff; work independently with minimal or no supervision; communicate effectively in writing and verbally; establish and maintain effective and professional working relationships with co-workers, other county departments, representatives of other agencies and organizations, and the public.
(2) Experience/Education: Master’s degree in Nursing/Advanced Practice Nurse plus five (5) years’ nursing experience; any acceptable combination of education, training and experience that provides the listed knowledge, skills and abilities may be substituted. Must be board certified in either family practitioner and/or women’s health.
(3) Visual Acuity/Hearing/Speaking: Must be able to write and read; able to hear and see; verbal and public presentation/communication.
(4) Physical Effort/Dexterity: Manual dexterity; ability to drive a car; physically able to attend to client’s needs in a variety of settings.
(5) Environmental Factors: Work is generally performed in a clinic setting; increased risk of communicable disease exposure; potential safety issues related to working with high risk clients.
(6) Work Schedule/Characteristics: As needed; clinic schedule and as needed for required training, conferences and public health/marketing activities in the community; respond to emergencies such as natural disasters, pandemics and bioterrorism.
(7) License/Certification Requirements: Possession of and ability to maintain a valid Colorado driver’s license; active and unrestricted Colorado advanced nurse practice licensure; active and unrestricted prescriptive authority, current BLS certification.
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