Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Why Work at Bremer?
Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect.
We’re passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn about our customers’ goals, and innovate to solve their challenges, not only through financial resources but also deep knowledge, insights and ideas.
We expect, encourage and reward entrepreneurial thinking from our employees. We have a shared purpose of cultivating thriving communities, inspired by our founder, Otto Bremer, who spent his lifetime supporting the communities that his banks served in new and unexpected ways.
That commitment to community and creative problem-solving contributes to Bremer’s culture.
If you want the next chapter in your story to be one where you make a real difference for our customers, communities and economies, we’re the bank to join.
We foster diversity, equity and inclusion, building on the legacy of our immigrant founder. If you’re curious, enjoy collaborating, and start each day with the customer in mind, we invite you to join our team!
Job Description
Do you love working with people?
As a Consumer Banker you will use your passion for customer service to support our customer’s banking needs by completing a variety of teller transactions.
In this role you will have the opportunity to work with a team to greet clients, answer their questions, resolve basic issues, pursue referral opportunities.
You will learn skills and apply knowledge related to regulatory standards, policies, procedures and to help troubleshoot and minimize fraud related situations for our customers.
This foundation will aid you in your continued development and career progression.
As part of our comprehensive training, we will pair you with someone who will coach you on what you need to know. In addition, we offer a great benefit package, collaborative working environment, good work / life balance, all while working at an organization that directly gives back to the community.
Starting at $18 / hour based on experience and 15 PTO & 11 Holidays days annually
QUALIFICATIONS :
As a Consumer Banker 1
As a Consumer Banker 2
Keywords : customer service, teller, member representative, associate, relationship banker #LI-POST #LI-ONSITE #LI-KM1
Bremer Values & Benefits
Our Values
Collaboration : We work elbow-to-elbow with our customers, making a difference for them in good times and bad. We share our skills, knowledge and experience to support each other every day.
Commitment : We’re deeply invested in the places we live and work, and we’re always ready to do whatever it takes to help our neighbors and communities thrive and grow.
Creativity : Imagination and innovation are essential to helping our customers and Bremer succeed. If there’s a better way to do something, we’ll find it or create it.
Our Benefits
Last updated : 2024-03-31
0 Teller Manager jobs found in Fargo, ND area