Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Requirements :
Equal Opportunity Employer / Veterans / Disabled Bilingual a plus.
We encourage our employees growth and hire from within. We offer great benefits such as health insurance, 3 weeks of paid time off, paid holidays, and a 401k plan.
You'll be provided with a positive work environment and you'll feel like part of a family. We've also been named one of the best companies to work for in Texas! Average Day on the Job : As a Teller, you will be interacting with our members on a day to day basis.
Processing their transactions such as deposits, withdrawals, loan payments, check cashing, and money orders. You will provide excellent customer service through the lobby and drive thru.
At the end of each day, you'll balance and verify totals. The goal of this position is to ensure our members are promptly and professionally served.
Work Schedule : This is a 40 hour per week, full time position, with rotating Saturdays. Work times are between 8 : 45am - 6 : 15pm Monday through Friday, and 8 : 45am 12 : 15pm on Saturdays. Job Requirements :
Equal Opportunity Employer / Veterans / Disabled Bilingual a plus.
Last updated : 2024-04-23
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