Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK?
At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people."
St. Mary's is a cooperative financial institution, which means that our success, depends on the success of our members. As a solid, stable financial institution with over a century of success, we have created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.
THE BEST JOBS ENRICH YOUR LIFE WITH MUCH MORE THAN JUST MONEY
St. Mary's Bank offers its employees highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding. At St. Mary's:
While working as a part -time teller, you will have the opportunity to provide superior service to members while conducting transactions, offering information, and referring products and services in order to assist the Credit Union in meeting its business objectives and goals.
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