Teller Manager jobs in Pine Bluff, AR

Who We Are :

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger.

Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

Job Summary

Provides prompt, efficient, and friendly services to customers, involving receipt and payment of cash, and to recognize customers' needs with suggestions appropriate to the Bank's services.

Follows the established policies and procedures for this area, in accordance with the Bank and the supervisor's direction.

Responsibilities

• Responds to customers' inquiries as appropriate
• Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of safety for the Bank.
• Accepts checks for cashing, receives checking and related accounts; accepts deposits, verifies cash and endorsements, makes change, and issues receipts
• Receives savings deposits, pays withdrawals after verifying balance and signature; redeems U.S. Savings Bonds
• Receives loan payments when installment loan coupon accompanies payment
• Processes night deposit and mail-in deposits
• Process cashier's checks, cash advances, and other Bank services. Accepts applications and issues U.S. Savings bonds
• May service ATM according to schedule or need
• May accepts tax deposits and various utility payments
• Opens safety deposit boxes
• Performs duties of branch CSR on scheduled Saturday rotation
• May assist with opening new accounts
• Cross-sells bank and affiliate services
• Completes all required training
• Performs other related duties as required or assigned

Requirements

• High School diploma or equivalent.
• One to Two years of customer service and cash handling experience required; experience in a bank or similar financial institution preferred.
• Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner
• Maintain confidentiality of the Bank's records and customer transactions.
• Detail oriented, accurate, and able to multi-task; good mathematical aptitude
• Ability to operate a computer terminal, 10 key, and other general office equipment
• Willingness to be involved and represent Southern Bancorp through civic and community organizations.

Physical Demand & Work Environment : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What we offer our employees :

A positive impact on Your Future :

• 401(k) / Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health :

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being :

• Paid holidays and paid time off
• Bonus plan
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve.

Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions.

Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Last updated : 2024-05-01