Teller Manager jobs in Poughkeepsie, NY

Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Recently Added Teller Manager jobs

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Teller
  • KeyBank
  • Wappingers Falls, NY PART_TIME
  • Part-time Teller

    Job Summary:
    Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues.  Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

    Responsibilities:
    • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
    • Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
    • Proactively work to identify and resolve client servicing issues, escalating as needed
    • Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
    • Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
    • Participate in morning huddles and end-of-day debriefs
    • Follows compliance, audit and security procedures and balances cash drawer within balancing guidelines.
    • Review and maintain knowledge of product guides, fees and policies to stay current on offerings
    • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
    • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

    Education Qualifications:
    • High School Diploma, GED, or equivalent business experience (required)

    Experience Qualifications:
    • Experience in a client service role (required)
    • Experienced in cash handling (required)
    • General understanding of PC with Windows-based applications and calculator (required)

    Tactical Skills:
    • Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
    • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
    • Strong work ethic and high level of integrity
    • Excellent Time management skills

    Personal Skills:
    • Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
    • Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organization reach its goals
    • Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
    • Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
    • Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples of the impact of EI on business results

    Practical Skills:
    • Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
    • Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
    • Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
    • Storytelling: Describes storytelling techniques, concepts, and potential benefits
    • Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives

    Core Competencies:
    • All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

    Physical Demands:
    • Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 – 10 lbs., occasional lifting of up to 30 lbs.

    Driving Requirements:
    • Ability to occasionally operate a motor vehicle with a valid driver's license.

    COMPENSATION AND BENEFITS:
    This position is eligible to earn a base hourly rate in the range of $18.00 to $22.12 per hour depending on location and job-related factors such as level of experience. Compensation for this role also includes short-term incentive compensation subject to individual and company performance.
     
    Please click here for a list of benefits for which this position is eligible.
    Job Posting Expiration Date:  05/28/2024
    KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected categories.
     
    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
  • 14 Days Ago
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C
Teller
  • Catskill Hudson Bank
  • Rock Hill, NY FULL_TIME
  • Catskill Hudson Bank (CHB) has an immediate opening for a full-time, experienced Teller in our Rock Hill, NY Branch. We are seeking an individual who is interested in a career in the financial industr...
  • Just Posted
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W
Teller
  • WELLS FARGO BANK
  • Wappingers Falls, NY FULL_TIME
  • Why Wells Fargo : Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balan...
  • 1 Month Ago
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K
Teller
  • KeyBank
  • Stone, NY FULL_TIME
  • Location : 3565 Main Street - Stone Ridge, New York 12484 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you ...
  • 27 Days Ago
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P
Civil Engineer - Project Manager (Renewable Energy)
  • Project Manager (Renewable Energy) - LaBella Associates
  • Poughkeepsie, NY FULL_TIME
  • We are currently seeking a qualified and motivated Civil Engineer with a passion for renewable energy to lead clients, projects, and portfolios as a Project Manager. The Project Manager will work clos...
  • 16 Days Ago
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F
Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Cold Spring, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
  • 26 Days Ago
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0 Teller Manager jobs found in Poughkeepsie, NY area

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Personal Banker
  • Key Bank
  • Poughquag, NY
  • Occupation: Banking, Mortgage, InvestmentSpecialty: Personal BankerVisa sponsorship provided: NoLocation: Poughquag , Ne...
  • 4/23/2024 12:00:00 AM
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H
Universal Branch Associate
  • Hudson Valley Credit Union
  • Montgomery, NY
  • Overview: Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Fun...
  • 4/23/2024 12:00:00 AM
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K
Personal Banker
  • KeyBank
  • Montgomery, NY
  • Location: 1031 Route 17k - Montgomery, New York 12549 Job Summary Be a problem solver, trusted advisor, and partner to t...
  • 4/22/2024 12:00:00 AM
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R
Summer Teller
  • Rhinebeck Bank
  • Fishkill, NY
  • The Rhinebeck Bank Teller is the face of the bank, processing daily customer transactions including but not limited to w...
  • 4/22/2024 12:00:00 AM
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Financial Services Representative I
  • Hudson Valley Credit Union
  • Hopewell Junction, NY
  • Overview: Hudson Valley Credit Union is currently recruiting for the position of FSR I. Primary Function: process a comp...
  • 4/21/2024 12:00:00 AM
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H
Universal Branch Associate
  • Hudson Valley Credit Union
  • Pleasant Valley, NY
  • Overview: Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Fun...
  • 4/21/2024 12:00:00 AM
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K
Lead Teller
  • KeyBank
  • Fishkill, NY
  • Location: 1941 Route 52 - East Fishkill, New York 12533 Job Summary Be a problem solver, trusted advisor, and partner to...
  • 4/21/2024 12:00:00 AM
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K
Lead Teller
  • KeyBank
  • Red Hook, NY
  • Location: 28 West Market Street - Red Hook, New York 12571 Job Summary Be a problem solver, trusted advisor, and partner...
  • 4/21/2024 12:00:00 AM
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About Poughkeepsie, New York

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$46,599 to $57,622
Poughkeepsie, New York area prices
were up 1.5% from a year ago
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What does a Teller Manager do?

Teller Manager in Pensacola, FL
Financial managers also do tasks that are specific to their organization or industry.
December 25, 2019
Teller Manager in Lake Charles, LA
Teller Supervisors, also referred to as Teller Managers or Head Tellers, supervise the tellers who work at the bank.
January 25, 2020
Teller Manager in Rapid City, SD
Bank teller supervisors have one of the most important jobs in a financial institution.
January 05, 2020