Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Auburn Community Federal Credit Union is in need of a full-time Teller / Member Service Representative. We have 2 offices in Auburn, 1 office in Weedsport, and 1 office in Liverpool NY. As a member of our team, you will be expected to greet and welcome members in a courteous, professional and timely manner. Provide members with prompt, accurate, and efficient service in performing financial transactions. Maintain up-to-date knowledge on all credit union services and products handled and promoted by tellers in accordance with policies and procedures. Cross-sell credit union services and products. Salary is commensurate with experience and negotiable.
Education / Experience
High School Diploma or GED required.
Minimum 1 year credit union/banking and/or customer service.
Sales experience preferred.
Skills and Abilities
'Work Location:
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: Multiple locations
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0 Teller Manager jobs found in Syracuse, NY area