Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
TRI-COUNTY BANK & TRUST COMPANY
BANK TELLER JOB DESCRIPTION
General Purpose: Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services. Meets the needs of the customers by providing a high level of customer service.
Essential Functions & Duties
Other Duties
Education & Experience
Key Competencies
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position requires manual dexterity, the ability to lift files, coin bags, and open filing cabinets. Lifting capacity of up to 25 lbs. This position requires bending, stooping or standing, as necessary.
Benefits
401(k)
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Employee Discount
Paid Time Off
Tuition Reimbursement
Benefit Conditions
Waiting period may apply
Full-time employees eligible
Position Type
This is a full-time position.
Work Location
Crawfordsville
Expected Hours of Work
8-hour day shifts Monday-Friday, 4-hour day shifts Saturday, in rotation cycle
Travel
May be required at times to cover for other branches for planned or unexpected absences. Employees will be given as much notice as possible. Traveling will be done on a rotation basis.
COVID-19 considerations
We have installed glass barriers, supply masks, gloves, hand sanitizer, and common surfaces are sanitized regularly.
AAP/EEO Statement
Tri-County Bank & Trust Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Type: Part-time
Pay: $14.00 - $25.00 per hour
Expected hours: No more than 25 per week
Experience level:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: In person
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