Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
When you work at Rollstone Bank & Trust, you'll be part of a team that is customer-focused and community-oriented. We offer a friendly, collaborative work environment, along with the opportunity for professional and personal growth and development. As a teller at Rollstone, you will:
Perks of working here include:
Qualified candidates should have good people skills, a great attitude, and experience handling cash. Prior banking experience is not required, but sales skills are preferred.
Must be able to work at all locations. Rollstone Bank & Trust has branch offices in Fitchburg, Leominster, Townsend, Harvard, and Groton.
EOE AA M/F/Vet/Disability
Clear All
0 Teller Manager jobs found in Worcester, MA area