Testing Technician jobs in Springfield, MA

Position

Disability/Testing Coordinator

Reports To

Career Development Director

Department

Career Development

FLSA STATUS

Exempt - Full Time

Primary Position Objectives

Plans, organizes, and implements the Center Disability and Testing programs.

Brief Description of Duties

• Maintains a high degree of discipline within testing area in order to maintain appropriate testing environment.
• Is accountable for cleanliness, which includes materials and equipment left in an organized manner at the completion of the test period.
• Participates in student performance evaluation panels, education meetings or other student-staff-oriented functions.
• Conducts workshops to assist instructors for classroom remediation
• Meets with the Academic Training Manager, and Academic Instructors to discuss new trends, techniques, and problems with the learning gains.
• Sets up and performs a continuous TABE Testing schedule that includes initial test on all students.  Follow-up tests will be given in accordance with TABE test policies.
• Makes recommendations to supervisor on improvements in their subject areas. Sets up and performs a continuous testing schedule that includes courses needed for GED testing.
• Oversee the accommodation process by reviewing job corps applicant files for possible health, mental health, physical, drug and alcohol or education accommodations.
• Identify if accommodations are needed and reasonable ensuring the process is thorough and appropriate.
• Conducts an assessment of disabled student’s CTT and recreational offerings and evaluates effectiveness of program to meet the needs of disabled students.
• Set up and accurately maintain accommodation files. Monitor, track and follow up on the effectiveness of accommodations.
• Provides alternative methods for test administration.
• Respond to special requests from all departments.
• Meet with all new students to discuss the Disability program.
• Ensure that the student handbook has information on the Disability program.
• Conduct training for all staff at least annually.
• Motivate and counsel students in areas of behavior, training, personal problems or study habits, as well as assists disabled students in handling special problems.
• Works towards meeting performance standard goals.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by Serrato Corporation’s core values and operating principles.
• Follows CDSS plan and Code of Conduct system daily
• Models, mentors, monitors appropriate Career Success Standards
• Helps students become more employable through continuous reinforcement.
• Participate in PRH mandated staff training is necessary. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.

Key Competencies

Performance Standards/Results

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others. 

Organization of Work

• Action oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via development of professional skills and personal growth.

Professionalism

• Demonstrates professional interpersonal skills when interacting with others. Abides by Serrato Corporation’s Healthy Workplace Environment policy.
• Acts as team player and builds professional relationships with coworkers to achieve goals.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer literacy with basic computer functions, email, internet, ans basic programs such as Adobe Acrobat.
• Knowledge of testing practices for students. 
• Knowledge of counseling students with disabilities. 
• High level of communication, interpersonal, and problem-solving skills.
• High level of patience and compassion for students. 

Experience

One-year secretarial experience required.

Education

One-year related experience and one-year experience working with youth.

Certificates, Licenses, Registrations

Valid State Driver’s License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Offered

• Paid Short Term / Long Term Disability and basic life insurance. 
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401K & 401K Matching
• Tutiton Reimbursement 
• Employee Assistance Counseling Service Program

Disclaimers

• Serrato Corporation is an Equal Opportunity Employer.
• Serrato Corporation conducts background checks and drug screens.