Testing Technician, Sr. performs standard testing processes on a variety of equipment and records and analyzes results. Records data from testing in standard formats and provides results to product and engineering teams. Being a Testing Technician, Sr. assists technical teams with recommendations to resolve testing problems, roadblocks or equipment malfunctions that impact the performance or validity of testing. May recommend changes in testing methods or equipment changes. Additionally, Testing Technician, Sr. requires knowledge of industry specific tests and testing equipment. Typically requires an associate degree. Typically reports to a supervisor. The Testing Technician, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Testing Technician, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Position: Senior Quality Technician III
Grade: 90
Status: Full-time
FLSA: Non-Exempt
Hourly/Salary: Salary
Reports To: Quality Manager
Position Purpose:
Provides critical quality functional and document support for Hendrickson in meeting customer requirements for components and assemblies sold to them.
Essential Functions:
· Direct the Manufacturing Floor in determining quality requirements from prints, published specifications, and establishing standards where no product or vague specification exists.
· Utilize Quality tools (Capabilities, Basic Statistics, Control Charts and Sampling) to improve Quality and adjust inspection frequencies as needed.
· Lead Inspectors as needed to perform daily product verification.
· Lead Root Cause analysis with assigned Corrective Action personnel and provides closure to action items with Corrective Action follow up.
· Interact with Customers on Quality Issues
· Submit RMR and RMA Corrective Action Responses and Sample Submissions as required by the customer and supplier.
· Lead systems to support TS 16949 compliance activities through auditing.
· Lead/Direct Suspect Product Containment Activities
· Lead improvements in plant PPM measures through error proofing and participating in continuous improvement activities.
· Support SPPD launch initiatives by performing print reviews, project management under the direction of the Quality Manager
· Participate in CR and APQP meetings and complete action items as required.
· Initiate and monitor internal Change Order progress under the direction of the Quality Manager
· Perform Measurement Systems Analysis on tooling and measurement systems under the direction of the Quality Manager
· Management of MRB, Supplier PPAP, and Supplier Non-Conformances under the direction of the Quality Manager
· Understand the Quality Policy and review with new hires in the orientation process.
· Some travel required (planned and in emergency situations)
· Other duties as assigned.
Education and Training
· Associate's degree required.
· Willingness to complete Quality Training Courses and obtain Certifications as described in the attached Senior Quality Technician Training/Certification schedule
Minimum Qualifications
· 7 plus years of experience in manufacturing quality environment
· PPAP/Customer experience with a Tier One automotive sector required.
· Experience in supporting IATF 16949 auditing methodology pertaining to Quality Systems
· Experience in developing PPAP’s, Control Plans, FMEA’s, Flow Charts, Sampling and Basic Statistics, Blueprint Reading, GD&T, Statistics, Knowledge of Inspection Techniques, Preventive and Corrective Actions
· Experience with processes (machining, robotic and hand welding, steel forming, assembly), and products required.
· Lead experience, in quality, preferred.
· Ability to audit Quality Systems/processes independent of others.
· Ability to problem solve using Ishikawa Diagram, 8D, 5 Why, statistical techniques and use of quality hand measurement tools.
· Excellent communication skills with internal and external customers
· Ability to work with others in a team/customer environment.
· Willingness to work flexible work schedules.
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