Ticket Manager (Sports Event) - Higher Ed. jobs in Michigan

Job Summary:

The Ticket Sales Coordinator is responsible for maintaining a wide variety of responsibilities that support the Ticket Sales department and sales representatives.

Key Responsibilities:

• Generate daily sales reports, call reports, unpaid account report, and update sales board to provide to management.
• Oversee and train interns and new employees on ticketing system and department processes and procedures.
• Coordinate/administer sales department needs to include ticket requests, time off, and purchase orders.
• Organize and coordinate season ticket holder & sales events.
• Respond to fan inquiries via email.
• Process ticket orders in the ticketing system when necessary
• Coordinate all department mailings.
• Assemble pre-homestand meeting reports and coordinate game day responsibilities during each homestand.
• Produce scoreboard message reports.
• Act as liaison between Ticket Sales and all other departments
• All other duties as assigned.

Required Skills, Knowledge, and Abilities

• Bachelor’s degree in business or related field
• Strong computer, verbal, and writing skills working knowledge of Microsoft Access
• Ability to take direction from multiple individuals and prioritize responsibilities.
• Excellent organizational skills, data management, analytical, and interpersonal skills
• Sales/customer service background is a plus.

Working Conditions:

• Office environment
• Occasional evening, weekend, and holiday hours required.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                

                  
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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