Ticket Manager (Sports Event) - Higher Ed. jobs in Rapid City, SD

Join the team at Cadillac Jack's® Gaming Resort in Deadwood, SD, where we offer a thrilling and rewarding career experience. Here's why you should consider being a part of our dynamic team:

Exciting Environment: Immerse yourself in an exhilarating atmosphere within the resort, featuring a bustling casino, vibrant bar, and a variety of hotels and restaurants, ensuring every day is filled with excitement and energy.

Food and Beverage Outlets: Enjoy working in one of five food and beverage outlets, with staff member discounts allowing you to indulge in delicious meals and refreshing drinks.

Advancement Opportunities: Seize the opportunity for career advancement within our diverse business, with opportunities available in hotels, the casino, and food and beverage outlets, allowing you to expand your skills and progress in your career.

Market Leadership: Be part of a modern and established business that is a market leader in Deadwood, offering you the chance to be part of a successful and thriving organization.

Stable Employment: Enjoy stable employment with no layoffs, as evidenced by employees who have been with us for over 20 years, providing you with a sense of security and longevity in your career.

Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Cadillac Jack's® Gaming Resort, you'll find not only a job but a dynamic and fulfilling career opportunity, surrounded by excitement, advancement prospects, and stability. Join us and become a valued member of our team today.

Responsibilities

• Oversee group and corporate sales efforts at the property level.
• Plan and host site visits for potential Guests if a contract has not been signed. This includes showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property.
• Coordinate event logistics, oversee all aspects of the event to ensure that everything runs smoothly, including setup, budget, registration, food and beverage service, and entertainment.
• Communication, the event coordinator should be in communication with the group's point of contact regularly, finalizing guarantee numbers, any special meal requirements, changes to the timeline and/or final guarantees, and getting a final approval and signature on the Banquet Event Order (BEO).
• Preparation of the Banquet Event Order (BEO). BEO’s must be prepared using the Salesforce (Delphi) platform. All set up, audio visual equipment, food and beverage, special instructions, timelines, and event details must be added within the Delphi platform.
• Coordinate with other departments: The event coordinator should proactively work closely with other hotel departments, such as the sales team, banquet manager, and kitchen staff, to ensure that the group's needs are met. This involves communicating any special requests or requirements, timelines, payment information, and coordinating with other departments to fulfill them.
• Execution, the event coordinator is responsible for the execution and delivery of all events, maximizing revenues, upselling, and exceeding revenues for the banquet department.
• Convey a favorable image of the hotel with a positive, professional appearance and demeanor.
• Become well versed in SalesForce Delphi, the group and catering management software.
• Prepare final invoice: The event coordinator is responsible for generating the final invoice including meeting room rental, food and beverage totals, audio visual equipment rental, additional products or services, taxes, and fees.
• Follow up with all Guest’s to ensure needs were met and to our standards, as well as ensure they will be back to the property.
• This position does not require outside sales calls or prospecting efforts.

Requirements:

• Self-starting personality.
• Have high motivation and energy.
• Must be aggressive and enjoy competition.
• Excellent time management skills.
• Clear, concise verbal and written communication skills.

Benefits for full-time Associates:

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer