Ticket Manager (Sports Event) - Higher Ed. jobs in San Francisco, CA

The SAN MATEO COUNTY FAIR is seeking Admisisons Ticket Takers, Sellers and Ambassadors to work in a fun and friendly environment during the San Mateo County Fair.

This is a seasonal position from approximately May 30 through June 9.

Fair Dates: June 1 & 2 and June 5 – 9.  Some weekend only shifts available. 

Fair hours: 11am – 10pm.  Shifts will vary in length; some may be more than 8   hours.  Training will take place in the afternoon/evening of May 30. Schedules are flexible.

Pay is $20.00 per hour.

Responsibilities

Ticket Taker Responsibilities:

• Greet all guests upon entrance with a smile and welcome them to the Fair.
• Provide the primary level of guest assistance at the venue entrances.
• Admit guests to the venue who present a valid ticket/credential and deny access to those who do not.
• Provide guests with directions or other venue information.
• Act upon all comments/complaints in a prompt and friendly manner.
• Operate small electronic scanners to validate authenticity of tickets.
• Additional duties as assigned.

Ticket Seller Responsibilities:

• Greet all guests at ticket window with a smile and welcome them to the Fair.
• Operate touchscreen POS to sell tickets, handle cash & credit cards, make change.
• Answer guests’ questions about Fair.
• Act upon all comments/complaints in a prompt and friendly manner.
• Additional duties as assigned.

Ticket Ambassador

• Greet Guests at Self Service kiosks by admission gates.
• Answer guests’ questions about Fair and ticket purchases.
• Assist patrons with the purchase of tickets on kiosks or phones.
• Direct patrons to entrances.
• Act upon all comments/complaints in a prompt and friendly manner.
• Additional duties as assigned.

Qualifications

• Positive attitude and great work ethic.
• Excellent customer service skills and a strong ability to interact with all in a professional, helpful, courteous and tactful manner.
• Excellent oral communication skills.
• Ability to work effectively with the public.
• Ability to multi-task, answer questions and operate a computer
• Ability to sit or stand for long periods of time.
• Requires being responsible, reliable and dependable to fulfill job obligations.
• Punctuality is a must as this is time sensitive position.
• Available to work days, evenings and weekends.

Minimum Requirements

Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to make repetitive hand movements in the performance of daily duties.  A majority of the work may be outdoors and employee may be subject to various weather related environments.   Is frequently required to stand; sit; walk; reach with hands and arms and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 25 pounds.  Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision, and ability to adjust focus.