Ticket Office Manager - Casino jobs in Asheville, NC

$48,000.00 annually

Full Time

JOB SUMMARY

Under the general direction of the Sr. Vice President, Operations and the specific direction of the Site/Project Manager, the Site Administrative Managers (SAM) is responsible for performing and/or coordinating the daily administrative outcomes. The SAM acts a major administrative program or an administrative section that supports contract operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports the Site/Project manager with interoffice correspondence, work order system management and employee relations.
• Maintains a customer service attitude and serve as liaison between the client and operations. Focus on ensuring the client's needs are met.
• Facilitate communication between day shift operations and night shift operations to make sure information flows in an accurate and timely manner.
• Ensure accurate and timely submission of required reports and records including, but not limited to, payroll, personnel files, safety training records, quality management status, budget status, employee status changes to Corporate.
• Maintain the confidential nature of all employee information, pay records, etc. Ensure employee records are maintained in a secured environment. Maintain accurate site employee files.

EDUCATION AND EXPERIENCE REQUIREMENTS

Educational and Certification Requirements: High school diploma or GED. Bachelor's degree in Business or related area preferred.

OTHER KNOWLEDGE, SKILLS AND ABILITIES

• Capable of working cooperatively with all levels of operations from senior management through line workers and coworkers.
• Strong work ethic and a detailed approach to completing paperwork/forms completely and accurately.
• Must have detailed organization skills with the ability to train; teach, show and follow-up on all assignments, when necessary.
• Demonstrate a high sense of urgency. Must be proactive, self-motivated and demonstrated ability to handle multiple projects and changing priorities.
• Ability to work in a fast paced, service-oriented environment.
• Proficient in using MicroSoft Office, specifically Outlook, Word, Excel, Prefer that the successful candidate has had recent experience with ADP.