Ticket Office Manager - Casino jobs in Atlanta, GA

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Ticket Office Manager - Casino jobs

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Manager, Ticket Operations
  • Gwinnett Stripers
  • Lawrenceville, GA FULL_TIME
  • The Gwinnett Stripers are the Triple-A affiliate of the Atlanta Braves, and are entering their 15th season at Coolray Park in Lawrenceville, GA. The Stripers are a proud member of Diamond Baseball Holdings, which was formed in 2021 to support, promote, and enhance Minor League Baseball through professional management, best practices, innovation, and investment. 

    The Stripers are seeking an experienced, creative, analytical, service oriented professional to spearhead our ticket operations team. The Manager, Ticket Operations will manage all aspects of ticket operations, ticket printing, ticket fulfillment, ticket data management, customer service, game day box office operations, event day box office operations, season ticket sales, administrative information systems, and sales reporting. The Manager, Ticket Operations will work closely with the Ticket Sales, Partnerships, and Marketing teams. 

    Essential Duties and Responsibilities
    • Lead the creation, development, and maintenance of ticketed events through team’s ticketing system: TicketMaster.
    • Assist with creating, managing, plans, promo codes, and other ticketing system programming needs.
    • Work with TicketMaster to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues.
    • Manage, maintain, and optimize stadium seating inventory for all ticket types.
    • Coordinate with the Ticket Sales team on venue and seating inventory for games and events.
    • Assess trends within the industry as well as within the local ticket data to optimize ticket revenue and market potential. 
    • Oversee ticketing reports to management, ownership, and accounting.
    • Manage all game/event box-office operations and staff.  
    • Serve as a point of contact for all ticket related questions and box office inquiries.
    • Coordinate with sales department for all ticketing, fulfillment, and service needs of ticket holders.
    • Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and reporting.
    • Staff and support ticket operations and sales for stadium events when necessary. 
    • Fulfill approved ticket donation requests. 
    • Provide ticket sales reports and attendee analytics to management. 
    • Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies.
    • Train and incentivize gameday staff to upsell and provide positively amazing service. 
    • Serve as primary contact with TicketMaster and work closely with our representatives to fulfill tasks. 
    • Other duties as assigned.

    Qualifications
    • Bachelor's degree from an accredited College or University or equivalent industry experience
    • Minimum 2-3 years of Box Office experience either in a supervisor or lead role.
    • Proficient in Microsoft Office, especially Microsoft Excel. 
    • Experience and working knowledge of ticketing systems and applications, preferably TicketMaster (Archtics, Host, TM1).
    • Must have strong initiative and work ethic and be able to function without supervision.
    • Ability to perform under pressure and in a fast-paced environment. 
    • Capability to manage a high level of detail across multiple projects and to prioritize efficiently.
    • Superb customer service skills and the ability to effectively communicate with guests. 
    • Strong communication and customer service skills.
    • Working knowledge of MS Word, Excel, Power Point, Outlook and other computer skills.
    • Prior experience with a ticketing system (TicketMaster) and a CRM (KORE) preferred.Attention to detail and a commitment to excellence is a must.
    • Ability to work nights, weekends, and holidays as dictated by events.
    • High level of professionalism with a strong work ethic and the ability to work in a team setting.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
  • 14 Days Ago
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Box Office Ticket Buyer for Atlanta, GA
  • REPS & Co.
  • Atlanta, GA FULL_TIME
  • Earn up to $20 /hour Buying Tickets!Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are...
  • 16 Days Ago
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Airport Shuttle Driver Part Time
  • Park'N Ticket Airport Parking
  • College Park, GA PART_TIME
  • Job SummaryShuttle Bus DriverPart Time Shifts Available5am to 1pm / 1pm to 9pm / 2pm to 10pm/9pm to 5amWeekends, Afternoons and EveningWe are looking for people who are reliable and have a great attit...
  • 1 Month Ago
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Retail Operations Manager
  • Office Depot
  • Atlanta, GA FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for...
  • 9 Days Ago
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Retail Operations Manager
  • Office Depot
  • Conyers, GA FULL_TIME
  • Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. At Office Depot and Office Max, our Operations Manager is responsible for...
  • 9 Days Ago
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Retail Assistant Manager
  • FedEx Office
  • Marietta, GA FULL_TIME
  • POSITION SUMMARY: Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations,...
  • 1 Month Ago
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0 Ticket Office Manager - Casino jobs found in Atlanta, GA area

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Field Service Engineer - Medical
  • Imperial Imaging Technology LLC
  • Atlanta, GA
  • Job Description Job Description Imperial Imaging is currently seeking experienced Field Service Engineers to service med...
  • 4/26/2024 12:00:00 AM
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Digital Merchandiser
  • Confidential
  • Atlanta, GA
  • SUMMARY The Digital Merchandiser supports maximizing the exposure and performance of the online portfolio by ensuring ex...
  • 4/26/2024 12:00:00 AM
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Lead Programmer Analyst
  • Metasys Technologies
  • Alpharetta, GA
  • Senior .NET Developer 6+Month Contract Alpharetta, GA (onsite) Client is seeking a talented Senior .NET Developer to joi...
  • 4/24/2024 12:00:00 AM
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Digital Merchandiser
  • Confidential
  • Atlanta, GA
  • SUMMARY The Digital Merchandiser supports maximizing the exposure and performance of the online portfolio by ensuring ex...
  • 4/23/2024 12:00:00 AM
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Revenue Operations Manager
  • CallRail
  • Atlanta, GA
  • The Position CallRail is looking for a Revenue Operations Manager who is a strategic leader that will serve as the prima...
  • 4/23/2024 12:00:00 AM
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Retail Inventory Controller
  • Six Flags Over Georgia
  • Austell, GA
  • What's In It For You Free tickets for your family & friends! Promotion opportunities! Scholarship opportunities! Exclusi...
  • 4/23/2024 12:00:00 AM
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Line Cook
  • J Alexander's
  • Roswell, GA
  • LINE COOK Stoney River Steakhouse and Grill is an upscale steakhouse, specializing in hand-cut steaks, fresh seafood sel...
  • 4/22/2024 12:00:00 AM
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Entry Level Operations Technician, Overnight Shift
  • Parallel Partners
  • Marietta, GA
  • Entry Level Operations Technician, Overnight Shift, Marietta, GA This is an Entry Level Operations Technician position, ...
  • 4/22/2024 12:00:00 AM
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About Atlanta, Georgia

Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is also the 38th most-populous city in the United States. The city serves as the cultural and economic center of the Atlanta metropolitan area, home to 5.8 million people and the ninth-largest metropolitan area in the nation. Atlanta is the seat of Fulton County, the most populous county in Georgia. A small portion of the city extends eastward into neighboring DeKalb County. Atlanta was originally founded as the terminating stop of a major state-sp...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$50,317 to $74,957
Atlanta, Georgia area prices
were up 1.4% from a year ago
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