Ticket Office Manager - Casino jobs in Benton Harbor, MI

SUMMARY: 

Responsible for providing cleaning services in assigned casino areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Cleans all assigned public casino areas, restrooms, and offices throughout the entire casino complex on a continual basis.
• Ensures that all cleaning materials, chemicals, and equipment are used per the manufacturer’s instructions.
• Maintains all work areas and ensures environmental services equipment is free of safety violations.  Reports any hazardous conditions or broken equipment immediately to management.
• Complies with established safety precautions when using equipment and supplies.
• Interacts with guests and fellow employees in a professional and courteous manner.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (G.E.D.) preferred.  Three to six months housekeeping experience preferred.

SPECIAL QUALIFICATIONS:

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. 

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employees are occasionally required to sit and climb or balance.  The employee is occasionally required to lift and/or move up to 50 pounds. 

Applicant must successfully complete screening for essential job functions. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee works with or near moving mechanical parts and occasionally in outside weather conditions.  The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, risk of electrical shock, and vibration.

The noise level in the work environment is usually loud.  A casino environment is typically smoky.