Ticket Office Manager - Casino jobs in Queens Village, NY

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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(Seasonal) US Open Ticket Office Representative
  • USTA/US Open
  • Flushing, NY FULL_TIME
  • It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?

    *There are 2 Senior Account Rep positions ($20/hr) beginning at the beginning of April, working 20 hours/week until August then 5-7 days/week; all other positions ($18/hr) begin in early August

    The Role 
    To provide customer service and enhance the USTA's image by following customer service policies and procedures
    • Respond to general customer inquiries, invoice questions, and customer complaints by phone, email and chat in a prompt, efficient, and professional manner
    • Respond to inquiries by researching and resolving problems related to transactions handled by the Ticket Office
    • Provide all guests with ticket access info, plan information, and mobile delivery
    • Skillfully interact with fans of the US Open and USTA Staff to provide a positive experience
    • Assist Ticket Staff with various projects. Projects may include:
      o tracking and reporting of ticket sales and/or availability
      o shipping through FedEx shipping system
      o price checking
    • Other duties as assigned
    REQUIRED QUALIFICATIONS
    • Available to work for the full duration of the US Open tournament (3 weeks from August 19
      through September 8), including nights, and weekends and available to work 12 hour shifts
    • Ability to learn quickly and work efficiently and computer proficient to access/update
      customer records
    • Working knowledge of Google Suite and Microsoft Word, Excel and PowerPoint
    • Maintain a positive, outgoing demeanor, adhering to the core expectations of our team at all
      times and possess ability to work as part of a team and get along with coworkers
    • Ability to remain calm and focused in a fast-paced environment and during stressful situations
    • Arrive for shift on time, neatly groomed, and in a clean, pressed, well-maintained uniform
    • Willing and comfortable working part of daily shift outdoors in various weather conditions in
      late August/early September
    • Personable and proactive in providing assistance to all guests with the highest level of
      customer service
    • Excellent communication skills with thorough understanding of written and spoken English
     
    PREFERRED QUALIFICATIONS
    • Experience working in a ticket office for major sporting event, team or venue
    • Previous experience working in hospitality, sales or in a call center
    • Bilingual is a plus, but not necessary
    • Knowledge of ZenDesk, Ticketmaster Archtics (or similar ticketing system)
     
    Salary: $17-20 per hour; overtime eligible
    $35 daily meal allowance during the US Open tournament (via credential)
  • 1 Month Ago

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Lead Dental Assistant/Office Manager
  • Rego Park Dental Office
  • Rego Park, NY PART_TIME
  • Job Summary:We are seeking a highly skilled lead dental assistant to join our dental practice. This position will be responsible for overseeing the clinical operations of general dentistry, ensuring t...
  • 20 Days Ago

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Ticket Agent
  • COUNCIL FOR AIRPORT OPPORTUNITY
  • Jamaica, NY FULL_TIME,PART_TIME
  • Summary Council for Airport Opportunity (CAO) is not the Employer of Record for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Coun...
  • 16 Days Ago

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Casino Controller
  • Resorts World NYC
  • Jamaica, NY FULL_TIME
  • Job Description The Casino Controller is responsible for Revenue Audit, Drop/Count, and Cage; ensuring each department has adequate equipment, training, and support needed to operate effectively and e...
  • 15 Days Ago

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OFFICE MANAGER
  • SCO Family of Services
  • Jamaica, NY FULL_TIME
  • OFFICE MANAGER Department: Enhanced Family Foster Care (EFFC) PURPOSE OF THE POSITION: SCO Family of Services helps vulnerable New Yorkers build a strong foundation for the future. We get young childr...
  • 5 Days Ago

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Office Manager
  • Wellness Tree Counseling LCSW PLLC
  • Rego Park, NY FULL_TIME
  • Office Manager Job Description Job Title: Office Manager Reports to: Clinical Director Location: 63-48 Alderton Street, Rego Park NY FLSA Status: full-time, non-exempt (Hourly) Hourly Rate: $20.00 Wel...
  • 11 Days Ago

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0 Ticket Office Manager - Casino jobs found in Queens Village, NY area

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Senior Infrastructure Services and Management Engineer
  • Northwell Health
  • Manhasset, NY
  • Job Description Job Description Provides technical expertise and support of Enterprise Infrastructure systems distribute...
  • 4/24/2024 12:00:00 AM

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IT Support Specialist
  • Leadstack Inc
  • New York, NY
  • LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing service...
  • 4/24/2024 12:00:00 AM

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IT Support Specialist
  • PEAK Technical Staffing USA
  • New York, NY
  • Hiring IT Support Specialist for our NYC office. Seeking a candidate with significant experience in supporting a fast-pa...
  • 4/24/2024 12:00:00 AM

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Service Marketing Coordinator
  • KEF
  • Marlboro, NJ
  • Job Description Job Description KEF is a 63-year-old UK-based company that has earned a reputation as the premier manufa...
  • 4/23/2024 12:00:00 AM

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Damage Prevention Inspector
  • Joe Knows Energy
  • New York, NY
  • We are looking for a Damage Prevention Inspector for a project in New York who will be required to monitor 3rd Party exc...
  • 4/22/2024 12:00:00 AM

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Application Support Analyst
  • Phaxis
  • Yonkers, NY
  • Pay Rate: $90.00 Must Haves: Certified in Epic Beaker 3+ years of experience in Clinical Pathology (CP) module 2+ years ...
  • 4/22/2024 12:00:00 AM

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IT Support Specialist
  • LeadStack
  • New York, NY
  • LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing service...
  • 4/21/2024 12:00:00 AM

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Application Support Analyst
  • Pierce
  • Bethpage, NY
  • Ensures specialist knowledge of operating systems, devices, applications and software Provides support toward resolution...
  • 4/21/2024 12:00:00 AM

Queens Village is a mostly residential middle class neighborhood in the eastern part of the New York City borough of Queens. The Queens Village Post Office serves the ZIP codes of 11427 (Hollis Hills and Bellaire), 11428 (central Queens Village), and 11429 (Southern Queens Village south of the LIRR Main Line). The neighborhood is part of Queens Community Board 13. Shopping in the community is located along Braddock Avenue, Hillside Avenue, Hempstead Avenue, and Jamaica Avenue (NY 25), as well as on Springfield Boulevard. Located just east of Queens Village, in Nassau County, is the Belmont Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$59,620 to $88,815
Queens Village, New York area prices
were up 1.5% from a year ago