Ticket Office Supervisor - Casino jobs in Everett, WA

Description

At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun)

The Table Game Floor Supervisor will implement and ensure compliance with Washington State Gambling Commission regulations, company internal control policies and safety regulations. Train, supervise and monitor performance of staff to ensure smooth and efficient gaming operations during shift.

How You'll Succeed

In this role you will:

• Supervise the operation of up to seven gaming tables.
• Ensure fills/credits are handled in accordance with regulations and policies.
• Promote positive guest relations.
• Assist in answering questions or resolving disputes.
• In collaboration with Shift Manager ensure that games are supplied with sufficient and proper equipment.
• Create a positive, professional atmosphere for staff and guests.
• Perform other duties as assigned.

Requirements

To be successful in this role, you should have previous Casino Gaming experience and knowledge that includes:

• Must be 21 years of age or older.
• Working knowledge of cash handling and knowledge of State of Washington Gambling regulations and rules.
• College degree or equivalent experience.
• Minimum of five (5) years experience in casino games and operations with appropriate licensure and progressive supervisory experience.
• Must have or be able to obtain a Washington State Gaming License.
• Create a fun atmosphere for all guests.
• Instills an atmosphere that encourages staff to share ideas, discuss concerns and resolve conflicts.
• Encourages mutual respect, dignity and integrity with all staff by setting positive examples.
• Retain staff through involvement in training and development.
• Ability to communicate effectively at all times, with all levels of employees and guests.

Team members will enjoy:

• 80 hours Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advanced Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!

Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Maverick Gaming is a proud employer of Teamsters workers at its Washington locations as part of its commitment to providing sustainable, family-wage jobs that support economic opportunity in local communities.

Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers.