Ticket Office Supervisor - Casino jobs in Hyannis, MA

Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Casino Host
  • Bally's Tiverton Casino & Hotel
  • Tiverton, RI FULL_TIME
  • Qualifications:

    • 2-4 years of gaming and/or marketing experience
    • 1 year of casino experience is preferred.
    • Previous experience with ACSC player rating system preferred.
    • Excellent computer skills are required.
    • Excellent communication skills and a friendly, outgoing personality are required.
    • Ability to thrive in a team-based environment.

    License Requirements:

    Must secure appropriate RI mandated gaming licenses.

    Essential Job Functions:

    • Maintain a working knowledge of the Company’s facilities and special events, and advising customers of same, whenever possible.
    • Greet customers on casino floor, establish rapport, and providing complimentary amenities, based upon specific casino guidelines for levels of play.
    • Promote the success of the Players Club, by explaining this marketing tool to customers, issuing membership cards and demonstrating the various methods of use.
    • Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
    • Assist guests with reservations for restaurants, entertainment venues.
    • Facilitate the effective management of information, by attending regularly scheduled departmental meetings.
    • Prepare correspondence, memos, forms, reports, and other miscellaneous paperwork, as needed.
    • Augment special events, through active participation in same.
    • Observe special events in the lives of our customers, by preparing and mailing birthday and/or anniversary cards, newsletters, and personal notes, whenever possible.
    • Record information on new customers, and updates Database as needed.
    • Assist the Slots Department with Jackpots, by providing photographic services and issuing complimentary amenities to customers as Jackpots are awarded.
    • Compile customer feedback and informs management of findings on a regular basis.
    • Responsible for maintaining a consistent, regular attendance record.
    • Other duties as assigned by Director of Player Development.

    Physical/Mental Requirements:

    • Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
    • Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
    • Constantly use mental alertness to achieve high level of accuracy in completing tasks.

    Working Conditions:

    • Mostly indoors and generally climate-controlled environment
    • Will be exposed to noise, smoke, and odors.
    • Working with others and independently

  • 1 Day Ago

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Club supervisor
  • Bally’s Dover Casino Resort
  • Tiverton, RI FULL_TIME
  • Qualifications : Previous customer service experience is required Previous supervisory experience is required Superior customer service skills are required Strong interpersonal skills Strong computer ...
  • 25 Days Ago

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Ticket Agent
  • Atlantic Aviation
  • Hyannis, MA FULL_TIME
  • Job Description Job Description Atlantic Aviation is currently seeking new team members who share our passion for customer service excellence and the aviation industry! The Ticket Agent is a critical ...
  • 24 Days Ago

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Ticket agent
  • Atlantic Aviation
  • Barnstable, MA FULL_TIME
  • Atlantic Aviation is currently seeking new team members who share our passion for customer service excellence and the aviation industry! The Ticket Agent is a critical position on our team and respons...
  • 27 Days Ago

A
Ticket Agent
  • Atlantic Aviation
  • West Tisbury, MA FULL_TIME
  • Atlantic Aviation is currently seeking new team members who share our passion for customer service excellence and the aviation industry! The Ticket Agent is a critical position on our team and respons...
  • 1 Month Ago

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Ticket Agent
  • Atlantic Aviation
  • Nantucket, MA FULL_TIME
  • Atlantic Aviation is currently seeking new team members who share our passion for customer service excellence and the aviation industry! The Ticket Agent is a critical position on our team and respons...
  • 1 Month Ago

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0 Ticket Office Supervisor - Casino jobs found in Hyannis, MA area

Hyannis /ˌhaɪˈænɪs/ is the largest of the seven villages in the town of Barnstable, Massachusetts, in the United States. It is the commercial and transportation hub of Cape Cod and was designated an urban area as of the 1990 census. Because of this, many refer to Hyannis as the "Capital of the Cape". It contains a majority of the Barnstable Town offices and two important shopping districts: the historic downtown Main Street and the Route 132 Commercial District, including Cape Cod Mall and Independence Park, headquarters of Cape Cod Potato Chips. Cape Cod Hospital in Hyannis is the largest on ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Supervisor - Casino jobs
$40,294 to $51,881
Hyannis, Massachusetts area prices
were up 1.6% from a year ago