Ticket Office Supervisor - Casino jobs in Lima, OH
Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Ticket Office Supervisor - Casino jobs
Ticket Writer
- BetMGM LLC
-
Ohio, OH
FULL_TIME
-
Sportsbook Ticket WriterOhioAbout Us
We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.
We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.
We were recognized as one of Glassdoor’s “Best Places to Work”.
About the RoleSportsbook Ticket Writer key responsibilities are to provide high quality customer service while writing fast and accurate sports wagers. Follow all rules and regulations, policy and procedures and to maintain a cash drawer with accuracy.Responsibilities- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations
- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
- Stock sportsbook Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean
- Write Sports tickets in an accurate and timely manner
- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
- Explain wagering rules, including betting lines and odds, and procedures to guests
- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary
- Greet guests in a positive, friendly manner
- Create and enter player tracking cards
- Ensure the protection of customer’s rewards and adherence to credit lines
- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
- Perform other job-related duties as requested
Essential Functions- Must be able to stand or sit and operate computers and other technological devices for extended periods of time
Qualifications- High school diploma or equivalent GED
- Minimum six (6) months of cash-handling experience
- Effectively communicate in English, both oral and written forms
- Ability to work as a part of a team in a high-stress and high-volume environment
- Ability to work in and adapt to a dynamic and frequently changing environment
- Ability to adhere to and execute established department policies and procedures
- Working knowledge of sports
- Proficient cash-handling skills
- Ability to work under pressure while being able to pay attention to details
- Basic math skills
- Basic computer and reservation software skills
- Excellent customer service skills
- Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
- Possess intrapersonal skills to deal effectively with all business contacts
- Must be able to communicate effectively in English, both oral and written forms
Licensing RequirementsAs an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.About Our Culture
Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:- Believe in Your Game – Take your shot! There’s a freedom to explore ideas usually only start-ups are lucky enough to experience.
- Backed by the Best - With our expertise—merged with that of our world-class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
- Do What’s Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
- Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer
As a valued employee, we’re committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!
Gaming Compliance
Candidate must comply with and support the company’s responsible gambling policies, procedures and initiatives.
This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are “all in” together. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you.
If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.
- 24 Days Ago
Part-time Retail Sales Associate
- Office Depot General
-
Lima, OH
PART_TIME
- Overview At Office Depot Inc., the Retail Sales Advisor is a part-time role providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, do...
- 1 Day Ago
HR Recruiter
- Vancrest Corporate Office
-
Van, OH
FULL_TIME
- Position DetailsEmployment Status: Full-TimeShift: DayVancrest of Hicksville, Holgate, Payne, and Delphos RecruiterVancrest offers the opportunity to work with purpose and meaning and to make those ev...
- 7 Days Ago
Corrections Officer
- Allen County Sheriff's Office
-
Lima, OH
FULL_TIME
- Division: CorrectionsTitle: Corrections OfficerProbationary Term: 1 yearJob Description:Under supervision, oversee inmates to ensure they’re safe, secure, and supervised.Responsibilities:The Correctio...
- 13 Days Ago
Mental Health Counselor
- Van Wert Counseling Office
-
Van, OH
CONTRACTOR
- Established counseling practice seeking to expand services to develop a contractual agreement with a licensed independent and/or licensed eligible independent counselor. Applicant to provide scope of ...
- 28 Days Ago
Paralegal Assistant
- Monast Law Office
-
Arlington, OH
FULL_TIME
- The person we hire will know what it means to work as a team. Our firm represents a large number of injured Ohioans in their workers’ compensation claims. This requires a team approach. This team memb...
- 29 Days Ago
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0 Ticket Office Supervisor - Casino jobs found in Lima, OH area
Phlebotomist- Caughman Health Center
- Caughman Health Center
-
Findlay, OH
- PURPOSE OF THIS POSITION Performs the day-to-day phlebotomy duties within the office setting, in accordance with current...
- 4/24/2024 12:00:00 AM
Phlebotomist- Caughman Health Center
- Caughman Health Center
-
Findlay, OH
- PURPOSE OF THIS POSITION Performs the day-to-day phlebotomy duties within the office setting, in accordance with current...
- 4/24/2024 12:00:00 AM
Phlebotomist
- Bon Secours Mercy Health
-
Lima, OH
- At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
- 4/24/2024 12:00:00 AM
Lab Assistant
- Bon Secours Mercy Health
-
Lima, OH
- At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
- 4/24/2024 12:00:00 AM
Part Time Housekeeping Supervisor
- MCR Hotels
-
Lima, OH
- Part Time Housekeeping Supervisor Courtyard Lima, 936 Greely Chapel Road, Lima, Ohio, United States of America Req #5704...
- 4/22/2024 12:00:00 AM
Part Time Housekeeping Supervisor
- MCR Hotels
-
Lima, OH
- Part Time Housekeeping Supervisor Courtyard Lima, 936 Greely Chapel Road, Lima, Ohio, United States of America Req #5812...
- 4/22/2024 12:00:00 AM
Radiology Tech | $10,000 Sign On Bonus
- Bon Secours Mercy Health
-
Lima, OH
- At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
- 4/20/2024 12:00:00 AM
Bartender
- MCR Hotels
-
Lima, OH
- Bartender Courtyard Lima, 936 Greely Chapel Road, Lima, Ohio, United States of America Req #5427 Tuesday, February 20, 2...
- 4/20/2024 12:00:00 AM
About Lima, Ohio
Lima (/ˈlaɪmə/ LY-mə) is a city in and the county seat of Allen County, Ohio, United States. The municipality is located in northwestern Ohio along Interstate 75 approximately 72 miles (116 km) north of Dayton and 78 miles (126 km) south-southwest of Toledo.
As of the 2010 census, the city had a population of 38,771. It is the principal city of and is included in the Lima, Ohio metropolitan statistical area, which is included in the Lima–Van Wert–Wapakoneta, OH, combined statistical area. Lima was founded in 1831.
The Lima Army Tank Plant, built in 1941, is the sole producer of the M1 Abrams....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Supervisor - Casino jobs
$36,039 to $46,411
Lima, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago