Ticket Office Supervisor - Casino jobs in Massachusetts

Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Ticket Office Event Day Staff
  • THE KRAFT GROUP
  • Foxborough, MA OTHER
  • Job Details

    Job Location:    Kraft Sports and Entertainment - Foxborough, MA
    Position Type:    Part Time
    Education Level:    High School Diploma or Equivalent
    Salary Range:    Undisclosed
    Job Shift:    Flexible
    Job Category:    Stadium Operations

    Description

    SUMMARY: This position will support and assist the Ticket Office with the game day ticket office operations. Staff member should have outstanding interpersonal skills, operate with the highest integrity and have strict attention to detail.
     
    DUTIES AND RESPONSIBILITIES
    1. Event days with strong focus on customer interaction and service
      • Customer Service: Assist customers with lost tickets and other customer service related issues
      • Sales: sell tickets on Ticketmaster Host and/or Archtics Systems during event walk-up
      • Will Call: Distribute will call and troubleshoot/manage customer expectations when issues arise
      • Mobile Ticketing Gate Support: assist guests with any mobile ticketing issues at stadium entrances
    2. Understand all aspects of Ticket Office policies
    3. Provide positive, friendly, and timely service to all guests
    4. Ability to work evenings and weekends
    5. Year round event opportunities
    6. Potential for office hours during our busy times of the year
    7. Special projects and assignments as business dictates
     
    SUPERVISORY RESPONSIBILITIES
    • This position has no supervisory responsibility
     
    SKILLS AND QUALIFICATIONS
    • Strong Customer Service skills
    • Keen attention to detail
    • Ability to work under pressure and in a fast paced setting
    • Able to take and relay instructions
    • Experience handling and balancing cash
    • Ability to multi-task
    • Reliable transportation to and from Gillette Stadium
     
    PHYSICAL DEMANDS
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to work for long periods of time
     
    WORK ENVIRONMENT
    • A dynamic, complex fast-paced environment requires that each individual truly seek to work together as a team towards the collective goal.
    • Ability to work in inclement weather
     
    CERTIFICATES, LICENSES, REGISTRATIONS
    • None required
     
    OTHER DUTIES
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
     
    This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Qualifications


  • 24 Days Ago

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ASSISTANT TICKET OFFICE, Agganis Arena Administration
  • Boston University
  • BOSTON, MA FULL_TIME
  • Sell tickets to Agganis Arena, Walter Brown Arena, and Nickerson Field events using Ticketmaster Archtics ticketing software. Provide exceptional guest service, perform reporting details, assist with ...
  • 17 Days Ago

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Box Office Ticket Buyer for Boston, MA
  • REPS & Co.
  • Boston, MA FULL_TIME
  • Earn up to $20 /hour Buying Tickets!Ticket Buyer - Independent Contractor (1099) Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are...
  • 14 Days Ago

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Nursing Supervisor - RN
  • Hampden County Sheriff's Office
  • Ludlow, MA FULL_TIME
  • The Hampden County Sheriff’s Office is seeking an experienced Registered Nurse to be a Nursing Supervisor at the Western Massachusetts Regional Women’s Correctional Center in Chicopee. The Nursing Sup...
  • 3 Days Ago

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Audit Supervisor
  • Office of the State Treasurer and Receiver General
  • Boston, MA FULL_TIME
  • About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”) Our mission is to manage and safeguard the State's public deposits and investments through sound business practi...
  • 1 Month Ago

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Medication Assisted Treatment (“MAT”) Clinical Supervisor
  • Middlesex Sheriff’s Office
  • Billerica, MA FULL_TIME
  • The Middlesex Sheriff’s Office (“MSO”) is seeking a qualified professional for the position of MAT Clinical Supervisor at the Middlesex Jail & House of Correction located in Billerica, MA. The Clinica...
  • 2 Days Ago

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RDC Office Supervisor
  • Lennox International
  • Houston, TX
  • Company Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a ...
  • 4/24/2024 12:00:00 AM

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Front Office Supervisor
  • YVE Hotel Miami
  • Miami, FL
  • Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
  • 4/24/2024 12:00:00 AM

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Office Supervisor
  • Panoramic Health
  • Daly City, CA
  • Office Supervisor coordinates the day-to-day operations of the office under the supervision of the Office Administration...
  • 4/23/2024 12:00:00 AM

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Front Office Supervisor
  • Unitedhealth Group
  • Long Beach, CA
  • For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health...
  • 4/23/2024 12:00:00 AM

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Office Supervisor
  • Sciolex Corporation
  • New York, NY
  • Job Description Job Description Hourly Rate: $21.00 Overview What do you get when you bring together a team of bright in...
  • 4/22/2024 12:00:00 AM

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Office Supervisor
  • SYNERGY HomeCare of Aventura
  • Miami, FL
  • SYNERGY HomeCare of Aventura - Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bri...
  • 4/22/2024 12:00:00 AM

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Front Office Supervisor
  • Schulte Companies
  • San Juan, PR
  • Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our tea...
  • 4/22/2024 12:00:00 AM

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Front Office Supervisor
  • Endeavor Hospitality Group
  • New York, NY
  • Whats your Endeavor? If this is you, we want to talk to you: You believe that service is not just a series of transactio...
  • 4/21/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Supervisor - Casino jobs
$41,669 to $53,661