Ticket Office Supervisor - Casino jobs in Sioux City, IA

JOB SUMMARY:

Supervises and coordinates cleaning tasks in all areas of the casino for a particular shift. Reports directly to the Housekeeping Manager.

All the Housekeeping Supervisors are working supervisors.

JOB DUTIES:

1. Performs supervisory duties such as interviewing applicants, maintaining personnel records, performance appraisals, discipline, addressing complaints and resolving problems on shift.

2. Responsible for organizing shift assignments and work schedules, adequate staffing, conducting shift meetings, training, and work procedures.

3. Responsible for overseeing and assisting in the general cleaning of the casino and ensures quality of work of assigned shift according to department standards.

4. Responsible for training and enforcing proper methods of cleaning and safety procedures.

5. Responsible for enforcing all policies and procedures as established.

6. Must keep informed of all casino activities and promotions, must possess good public relations skills, and be courteous and helpful to guests and associates at all times.

7. Must exhibit good leadership skills, and always perform duties in a positive and professional manner.

8. Must read, understand, and adhere to Standard Operating Procedures, Personnel Policies and Procedures, and Department Rules.

9. Must attend all meetings and/or training as directed by management.

10. Perform other job-related duties as assigned.

AUTHORITY AND SUPERVISORY CAPACITY:

• Possesses the authority needed to accomplish 1-10 above.

ACCESS TO SENSTIVE AREAS:

1. With Security escort in accordance with Internal Controls.

SIGNATURE AUTHORITY:

• Leave slips
• Personnel Action Forms
• Employee Disciplinary Action Notices

EDUCATION/EXPERIENCE REQUIREMENTS:

• High School diploma or GED required.

2. Comprehensive computer skills.

• Six months to one-year related experience or training.
• Must have excellent communication and presentation skills.
• Good organizational and clerical skills required.
• Must be able to obtain gaming license.
• Bi-cultural experience preferred.
• Native American preference.
• Ability to read and comprehend simple instruction and correspondence.

CONDITION OF EMPLOYMENT

1. Must have a telephone.

2. Must be able to lift, push or pull up to 50 pounds, frequently above waist height.

3. Must be in good physical condition.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Job Type: Full-time

Pay: $17.50 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Supplemental pay types:

• Signing bonus

Ability to Relocate:

• Sloan, IA 51055: Relocate before starting work (Required)

Work Location: In person